• Build and lead medical affairs organization and activities • Plan, oversee and direct all aspects of global medical affairs activities for investigational and marketed products • Provide leadership, strategic direction, and mentorship to direct reports & broader Medical organization • Develop and maintain in-depth knowledge for products/relevant therapeutic areas • Provide expert medical/scientific advice for products and related therapeutic areas • Deliver scientific presentations and medical education programs to healthcare professionals • Design and implement clinical research projects within defined standards and budgets • Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, policies and procedures

• Provides executive oversight and strategic direction for all enterprise Utilization Review operations across multiple facilities, service lines, and states. • Develops and implements standardized enterprise-wide UR processes, workflows, policies, and documentation standards to improve operational consistency and payer outcomes. • Oversees authorization management, concurrent review processes, denial prevention strategies, appeals management, retrospective reviews, and payer escalation processes. • Partners with Clinical, Nursing, Admissions, and Revenue Cycle teams to ensure documentation supports medical necessity, level of care determinations, and reimbursement optimization. • Develops enterprise KPI dashboards and reporting structures related to denials, overturn rates, authorization timeliness, payer trends, reimbursement performance, length of stay management, and utilization efficiency. • Identifies trends, gaps, and opportunities within utilization management processes and leads performance improvement initiatives to enhance operational and financial outcomes. • Collaborates with executive leadership regarding payer contracting strategy, authorization challenges, network access issues, and value-based care initiatives. • Serves as an organizational expert regarding payer requirements, medical necessity criteria, utilization management regulations, and behavioral health reimbursement practices. • Oversees recruitment, onboarding, training, mentorship, performance management, and leadership development for enterprise UR leadership and staff. • Conducts regular audits and quality reviews to ensure compliance with regulatory requirements, payer expectations, and organizational standards. • Leads enterprise education initiatives related to documentation integrity, medical necessity standards, payer trends, and authorization best practices. • Collaborates with Information Technology and EHR leadership to optimize utilization review workflows, reporting capabilities, automation opportunities, and data integrity. • Supports organizational growth initiatives, acquisitions, new program development, and expansion strategies through scalable utilization management processes. • Participates in executive meetings, operational reviews, and strategic planning initiatives as a key organizational leader. • Maintains strict confidentiality of all company, departmental, patient, payer, and healthcare provider information. • Reports enterprise risks, payer concerns, and operational barriers to executive leadership with recommendations for resolution and mitigation.

• Own the operational performance of the US technology ecosystem, including Salesforce, client-facing platforms, core business applications, and workplace collaboration technologies. • Ensure systems are stable, scalable, secure, and aligned with business operations and customer needs. • Oversee platform administration, system enhancements, integrations, and vendor-supported development initiatives. • Drive operational stability by reducing incidents, minimizing disruption, and improving technology usability across the organization. • Establish and reinforce structured change management and release practices. • Partner with executive leadership and global technology teams to ensure platforms support evolving business strategies and customer experience goals. • Ensure reliable reporting, data consistency, and operational visibility across systems and platforms. • Manage relationships with technology vendors, implementation partners, and service providers.

Role Description Reporting to the Chief Executive Officer, you will lead all Product Management efforts with a focus on driving innovation and customer value across our market leading software development, delivery, testing, security, machine learning and artificial intelligence, and agentic software development solutions. In addition, you will lead a globally distributed Product Management team, working across marketing, sales and product operations to define and help execute an integrated, marketing go-to-market strategy and corresponding assets. This is a pivotal moment: in the Fourth Wave of software development, AI coding agents are generating 40–50% of enterprise code, shifting the bottleneck from development to testing, security, and governance. This leader will define how Digital.ai helps the world’s largest enterprises deliver smarter software at agentic speed. Ideal candidates will bring a deep track record building and leading product and product marketing teams with a special focus on practical and high impact use cases in the DevSecOps industry including: - Enterprise agile planning - Continuous testing - DevOps - CI/CD - Software development and operational data - Predictive analytics and ML/AI - Agentic engineering - AI-generated code governance This leader should also bring new and innovative thinking to define and invent the future of enterprise software development and delivery in an agentic software development—where AI coding agents are transforming delivery speed while creating new bottlenecks in testing, security, and governance that only intelligent, autonomous platforms can solve. The ideal candidate has a passion for working closely with customers to accelerate digital transformation and the business processes for large scale enterprises. You will lead a team of global Product Management and Product Marketing Managers, VPs and Directors responsible for over 10 strategic product offerings used by more than 50% of the Fortune 500. What you will do - Lead all Product Management and Documentation across all marketing leading solutions including the execution and evolution of the vision, strategy and roadmaps to deliver high value solutions to our enterprise customers. - Deliver differentiated solutions across one or more product offerings with a focus on expanding customer value and accelerating GTM motions. - Define, plan, and coordinate persona-based messaging and positioning strategy of the buyer journey to drive awareness and engagement with unique, differentiated messaging. - Drive the product marketing strategy by working across teams (Sales, Demand Gen, Product, etc) to develop messaging, value propositions, use cases and assets for customers across various software development lifecycle markets, including planning, test, security, release and deploy. - Build trusted, impactful, meaningful relationships across all strategic customers (including our Customer Advisory Board) to ensure their success, while also driving future persona based user stories and value creation opportunities at both the product and portfolio/platform level. - Partner with our Chief Revenue Officer and Chief Marketing Officer to co-lead the Digital.ai Customer Advisory Board. - Communicate and drive forward momentum up, down and across the organization to bring a “One Digital.ai” approach to how we analyze the market, plan roadmaps, engage with advisory customers and continue to innovate in the market. - Lead, hire, encourage and mentor a world class Product Management and Product Marketing team to expand the reach and innovation possible with our solutions. - Closely engage with Engineering leadership to build software solutions to deliver upon the strategy and roadmap. - Work closely with Sales leadership to increase our ability to implement and deliver new solutions to the market. - Own Competitive Research and Positioning across the entire product and solution profile. - Represent Digital.ai at industry events, with industry analysts and with the press to further differentiate Digital.ai. - Collaborate with Analyst Relations team to engage and influence market direction. Qualifications - 15+ years in product management experience in a growth software company with a core focus on DevOps, Agile, Testing, ALM and Analytics/Intelligence, and demonstrated understanding of how agentic AI and large language models are reshaping enterprise software delivery. - 5+ years leading both product management and product marketing in a growth software company with a core focus on DevOps, Agile, Testing, ALM and Analytics/Intelligence. - Demonstrated point of view of agentic software development—including AI-generated code governance, autonomous testing at scale, AI-driven self-healing test infrastructure, and the shift from manual QA to intelligent, risk-based quality assurance. - Outstanding product management skills with ability to coordinate information and resources from multiple functional areas. - Strong messaging and positioning skills based on value, ideal customer profile, product use cases, and business outcomes. - Conduct competitor and market research to identify trends, differentiators, and areas of opportunity. - Strong analytical abilities, with proven capabilities interpreting data and qualitative info and distilling into useful key takeaways. - Manage messaging and positioning, and product launch strategies that help optimize the performance of marketing programs. - Excellent presentation and communication skills (written, verbal, visual), both for internal audiences (including board level) and customer-facing messaging. - Results driven, self-starter with a positive demeanor and will to dig in deep to get things done. - Proven history of leading successful enterprise wide initiatives. - Ability to travel up to 25% may be required (under normal circumstances). Benefits - Comprehensive medical, dental, and vision plans - Unlimited PTO in the US & Paid parental leave - Unlimited access to continuous learning and professional development with TalentLMS - Flexible working arrangements - Opportunity to work with a diverse, globally distributed team