• Perform diagnosis coding of inpatient, outpatient, and physician office medical records • Record all process information in system in accordance with contract and organizational guidelines • Review feedback from Senior Coders to improve accuracy and quality of work • Maintain security and confidentiality of medical records and Protected Health Information (PHI)

• Perform diagnosis coding of inpatient, outpatient, and physician office medical records per Risk Adjustment/Medicare Part C guidelines. • Perform intake validity checks on each medical record submitted. • Perform Medical Record Dispute and Appeal reviews. • Provide Appeals support as RADV Subject Matter Expert at CMS request. • Participate and contribute to QA Panel discussions for medical record review intake/coding and appeals. • Interact with the physician reviewer(s) as required. • Accurately enter data into encoder, system, and other as required software using a personal computer, keyboard and/or mouse. • Consistently meet or exceed productivity and accuracy standards of 95% minimum IRR established by the customer and/or the company.

• Manage incoming and outgoing payments for medical treatment. • Communicate with clients about their outstanding balance and handle the administrative responsibilities of billing insurance and processing payments. • Checking clients’ eligibility and coverage on a daily basis. (Online & through call if necessary) • Review and resolve the to-do list daily. • Accept inbound calls. • Always document the conversation to Billing Comments of Therapy Notes. • Calling clients to collect aging balances. • Resolve claims denial. • Contracting and credentialing knowledge. • Other billing-related work.

• Prepare course(s) assigned in Blackboard with required elements by the designated deadline. • Provide approximately 12-14 hours per week of instruction over the course of five days each week, per course. • Facilitate discussion, grading student work, checking email, engaging in personalized retention efforts and outreach to support student success, and answering student inquiries. • Respond to all outreach (email, text, calls, etc.) from students, supervisors, colleagues, etc. within 48-hours. • Facilitate discussion with substantive, high-quality posts, higher-order questioning, and supplemental resources. • Ensure the grade book is updated each week no later than Thursday at 11:59 pm, ET for Weeks 1-6, and 9 am ET Thursday after the last day of class for Weeks 7 and 7.5. • Review student work, adhere to grading rubrics, and provide detailed, individualized feedback.