HireBoost logo
HireBoost

Helping startups & digital companies recruit top talent in Latin America and beyond.

Support Associate

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 1-10Since 2021H1B No SponsorCompany SiteLinkedIn

Location

Latin America (LATAM)

Posted

58 days ago

Salary

$2K - $3K / month

Seniority

Mid Level

No structured requirement data.

Job Description

Support Associate

HireBoost

Role Description The Support Associate is a centralized resource designed to elevate our project management and recruitment search experience. In the fast-paced world of growth-stage tech recruitment, you will be the backbone of our execution strategy, directly contributing to delivering a human-centric customer journey. From helping set up the initial strategic alignment to ensuring data-driven project tracking and flawless client communication, you ensure that no detail is missed. Core Responsibilities - GTM Market Mapping & Strategy Development - Market Intelligence: Conduct deep-dive research to map out elite talent pools and competitive landscapes across the B2B tech and growth-stage startup sectors. - Asset Creation: Craft compelling outreach copy, marketing materials, and tailored job profiles that accurately articulate our clients' unique story and employer value proposition (EVP). - Data-Driven Strategy: Rigorously track GTM market trends, search data, and candidate feedback, turning raw data into actionable insights that our team can use to evolve and optimize recruitment strategies. - Project Management & Flawless Execution - Logistics Ownership: Own the candidate and client interview scheduling process to ensure a seamless, friction-free experience for fast-moving tech executives. - Client Visibility: Build and maintain clear, professional candidate status documents to keep clients continuously informed via scheduled asynchronous updates. - Data Presentation: Design and build clear charts, graphics, and presentations to package GTM market data and candidate pipelines beautifully for client review. - Project Velocity: Keep all search projects moving forward efficiently, ensuring deadlines are met and no balls are dropped. - Operational Innovation - Process Optimization: Constantly analyze current recruitment workflows to find opportunities to improve operational efficiency with every iteration. - Smart Tech Adoption: View AI tools critically as an opportunity to improve processes, scale impact, and enhance quality; never as a shortcut to bypass deep, thoughtful work. Qualifications - You are well-educated, intellectually curious, and love the process of learning. - You actively seek out knowledge to become a subject matter expert in complex B2B tech sectors, SaaS metrics, and shifting market dynamics. - You thrive in a collaborative environment. - You prefer to shine as an integral part of a team rather than demanding the spotlight. - You love structure, thrive under tight deadlines, and are inherently organized. - You are an excellent writer who can communicate complex tech and sales concepts clearly, professionally, and persuasively. - You do not need extensive professional work experience; a strong training program is provided. Requirements - Your work behind the scenes directly drives how our growth-stage tech clients experience us. - Your deep market mapping and research ensure our clients feel safe, aligned, and confident that their aggressive hiring goals are well on their way to being met. - Your flawless updates, presentation decks, and scheduling ensure tech founders are "never in the dark," respecting their time while delivering vetted, high-potential GTM talent. - You assist in creating final "Value Artifacts" during project debriefs, delivering long-term insights that help our clients continue to grow long after the search is closed. Benefits - Salary: $2,000 - $3,000 USD/Monthly - 100% Remote from anywhere in LATAM.

Related Job Pages

More Customer Support Jobs

Full TimeRemoteTeam 1-10H1B No Sponsor

Role Description If you enjoy helping people create meaningful memories and exceptional travel experiences, this remote opportunity offers the chance to combine organization, customer service, and creativity in a flexible work environment. As a Planning Specialist, you will assist clients in designing personalized getaways, celebrations, and group experiences tailored to their unique interests and preferences. In this role, you will work closely with clients to understand their goals, research suitable destinations, and coordinate accommodations and related arrangements. You'll provide customized recommendations, assist with reservations, and ensure all planning details are managed accurately and efficiently. From romantic escapes and milestone celebrations to curated group experiences, your support will help clients enjoy a seamless planning process from beginning to end. Comprehensive training, planning resources, and ongoing support are provided to help you develop your skills and stay informed about industry trends and destination opportunities. Success in this role requires strong communication skills, attention to detail, and a commitment to delivering outstanding client experiences. - Consult with clients to understand preferences and travel goals - Research destinations, accommodations, and experience options - Coordinate reservations and planning details - Provide personalized recommendations and ongoing support - Maintain accurate records and client documentation - Build positive client relationships through exceptional service Qualifications - Strong communication and organizational skills - Ability to work independently in a remote setting - Detail-oriented with excellent time-management abilities - Comfortable using online research and planning tools - Passion for helping others create memorable experiences Benefits - Remote work flexibility - Comprehensive training and professional development - Access to planning tools and industry resources - Supportive team environment - Flexible scheduling options Company Description

United States
Hellosunshinetravels logo

Customer Service Travel Agent

Hellosunshinetravels

Hello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We specialize in providing the tools, training, and support for motivated individuals to become successful booking agents. Our mission is to empower self-driven, travel-loving entrepreneurs to work from anywhere while creating unforgettable travel experiences for clients. Whether booking your own vacations or helping others plan theirs, our team members enjoy the freedom of being their own boss while earning income doing what they love.

Customer Support58 days ago

Role Description We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish. - Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries - Provide clear, friendly communication via phone, email, and social platforms - Research destinations, pricing, promotions, and travel requirements - Manage bookings, changes, cancellations, and travel documentation - Resolve client concerns with professionalism and care - Build long-term relationships that turn travelers into repeat clients Qualifications - Strong customer service and communication skills - Organized, self-motivated, and comfortable working independently - Passion for travel and helping others - Ability to multitask and pay attention to details - Sales or hospitality experience is a plus (but not required) - Willingness to learn and stay updated on travel trends Benefits - Flexible, remote opportunity - Ongoing training and mentorship - Growth potential within the travel industry - A supportive, positive team culture - The chance to help people make lifelong memories Company Description

United States
Full TimeRemoteTeam 1-10H1B No Sponsor

Role Description Join our dynamic team that values exceptional service, organization, and meaningful client interactions. This opportunity is perfect for individuals who enjoy connecting with people, managing details, and helping bring personalized experiences to life. If you thrive in a flexible environment and appreciate the freedom to work independently while supporting clients, this role may be an excellent fit. As an Experience Coordination Specialist, you will guide clients through the planning process by: - Researching options - Coordinating arrangements - Providing ongoing assistance - Organizing schedules - Managing reservations - Presenting tailored recommendations - Ensuring all details are handled accurately Success in this role requires: - Strong communication skills - Attention to detail - A commitment to delivering a positive client experience from start to finish You'll have access to industry-leading tools, training resources, and continued support designed to help you build confidence and grow professionally. The position offers remote work flexibility, allowing you to create a schedule that fits your lifestyle while developing valuable skills in customer service, planning, and relationship management. Qualifications - Self-motivated - Organized - Comfortable managing responsibilities independently - Positive attitude - Willingness to learn - Genuine passion for helping others Requirements - Previous experience is beneficial, but not required

United States
Genesis Call Center, LLC logo

Call Center Agent – Customer Service

Genesis Call Center, LLC

The fastest growing telecommute call center delivering first-class customer care.

Customer Support58 days ago
Full TimeRemoteTeam 51-200Since 2013H1B No Sponsor

• Handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support • Use guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment • Schedule flexibility once certified

Pennsylvania
$11 - $13 / hour
Job Closed