Role Description The Authorization Specialist will provide support for verifying current and accurate patient insurance information and to work with insurance companies to obtain authorization(s) for services. - Verify patient benefits and calculate out of pocket costs using multiple insurance resources. - Contact patients regarding out-of-pocket costs prior to patient services. - Obtain, review, and input insurance authorization and referrals prior to patient services. - Monitor and track patient authorizations. - Be proficient in the use of ICD-10 and CPT codes. - Verifies status of participating providers and insurance plans. - Support medical office team members. - Works closely with management team in business office to ensure all internal and external customer service issues are addressed. - Participates in educational activities and attends department team meetings. - Conducts oneself in accordance with company policies and procedures. - Performs other duties as required. Qualifications - Medical office experience: dermatology, plastic surgery, varicose vein, and/or radiation oncology preferred. - Knowledge of HIPAA regulations, insurance payers, ICD-10, CPT codes, and fee schedule reimbursement methodology. - Must be detail-oriented and a self-starter with the ability to work independently. - Possess excellent communication and organizational skills with the ability to multi-task, set priorities, and meet deadlines and departmental metrics. - Must be courteous with excellent customer service skills while maintaining strict confidentiality. - Possess high job accuracy, efficiency, and dependability. - Must have consistent, punctual, and reliable attendance. - Ability to establish effective working relationships with providers, staff, and the public. - Must have access to fast access internet. Requirements - High school graduate, GED or equivalent. - One year of medical office insurance and authorization experience. - Excellent computer, multi-tasking, phone, and electronic faxing skills. - Knowledge of Practice Software System/s. - Knowledge of Microsoft products. Benefits - Medical, Dental, and Vision are available after 30 days of hire. - Short-term disability and life insurance, and many ancillary options. - 10 days of PTO with an increase to 15 days upon completing 1st year. - 401 (k) available after 90 days of hire. - Excellent growth and advancement opportunities. - Discounts on services.