To bring equity, hope and healing to those who need it most. To make a world of difference, one member at a time.
Enrollment Specialist I
Location
Ohio
Posted
12 days ago
Salary
$16 - $18 / hour
Seniority
Senior
Job Description
Enrollment Specialist I
Modivcare
• Focuses on customer acquisition and retention by providing prospective members with qualifying services available • Interacts with external and internal customers in a professional, helpful, and courteous manner • Assists in the processing of new member referrals and entering member information into company databases • Escalates member complaints or concerns to more senior team members • Answers member questions using scripted and non-scripted responses • Maintains access to, and security of, highly sensitive materials • Participate in other projects or duties as assigned
Job Requirements
- High School Diploma or GED required
- Zero (0) plus years of related professional experience
- Or equivalent combination of education and/or experience
- Ability to work flexible hours and overtime when needed
- Self-motivation and the ability to work with teams
- Proficient in the use of Word, Excel, Outlook, and PowerPoint
- Excellent oral and written communication skills.
Benefits
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post --Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Related Guides
Related Job Pages
More Enrollment Specialist Jobs
Enrollment Specialist
Daymark HealthA better cancer care experience for patients, providers, and health plans
• Make 50+ outbound calls per day to prospective patients and caregivers • Guide patients through our enrollment process • Respond to inbound communications, triage requests, and ensure patients are connected to the right team members • Obtain patient consent, complete enrollment surveys, and escalate urgent needs to our clinical teams • Share feedback with internal teams based on patient and provider needs • Work a structured schedule with coverage to ensure patient access
