• Gathers information from patient and enters into appropriate database. • Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. • Coordinates and communicates schedules. • Assists with coordination of activities related to insurance pre-certification/authorization. • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. • Performs clerical and reception duties associated with patient registration. • Performs other duties as assigned.