MDS COMMUNICATIONS CORPORATION logo
MDS COMMUNICATIONS CORPORATION

MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.

Outbound Call Center Agent

Call Center RepresentativeCall Center RepresentativeOtherRemoteMid LevelTeam 201-500

Location

Arkansas

Posted

9 days ago

Salary

$15 - $16 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Outbound Call Center Agent

MDS COMMUNICATIONS CORPORATION

Role Description MDS Communications is looking to hire Call Center Representatives! As an MDS Communication Specialist you will: - Receive in-depth training. - Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients. - Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. - Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients. - Secure financial gifts from donors and prospective donors on behalf of our clients. - Maintain minimum fundraising and productivity metrics. Qualifications - 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability. - Dedicated wired internet connection. - A quiet place to work at home free from normal household interruptions. - Basic computer skills. - A commitment and enthusiasm to the charitable and non-profit causes we represent. - A willingness to learn. - Persistence. Benefits - $15-$16 per hour for 40 hours shifts (depending on schedule). - Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above. - Paid break time. - Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. - Paid time off. - The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible. Company Description MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.

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