Title: Client Analyst Location: Fulwood England GB Hybrid Bureau Full time Job Description: Our purpose Inspiring and empowering our people to create a positive difference for themselves, our clients and the planet. Sustainable Energy First is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates. This remains the core of our business driven by a commitment to sustainability and the goal of reducing our clients’ carbon footprint. The Role in a Nutshell As a Client Analyst, you will be responsible for delivering Sustainable Energy First’s first-class Validation and Client Analysis Service. Drive strategic client engagement, query management and deliver accurate validation service. Your primary responsibilities include - - Invoice Validation - Ensure delivery of a first-class validation service, maintaining a 10 day SLA on actioning alarms - Client Management – Building strong relationships with your clients, being the go to person, having monthly calls, query management and providing thorough and meaningful updates - Sustainability – Identifying opportunities within your client’s portfolio to drive revenue and add value - Quality/Behaviours – Maintain a high-quality score in cases, alarms, communication and reporting. Maintain acceptable behaviours You will work closely with the wider teams in the business to ensure the highest level of client analysis, demonstrating analytical expertise, stakeholder management and strategic insight. Requirements Invoice Validation - Actioning Alarms and raising queries to the Supplier Management Team - Oversight of client validation issues - Production and delivery of client KPI, Query, Management and Benefit Statement Reports. Adherence to reporting process & Quality Framework Client Management - Proactive management and resolution of client queries, using next review date and giving the client meaningful updates - Monthly calls with the client and agenda sent in advance. Obtaining updates from the wider delivery team and providing thorough update to the client - Building strong relationships with the client and key stakeholders. Being an advocate for your client and demonstrating in depth understanding of their business objectives needs, drivers and pain points - Be the day to day go to person for the client across all delivery teams, calling out risk where agreed KPI’s and SLA’s may be breached Sustainability - Identification of opportunities to drive revenue and value add through analysis of your client’s portfolio - Engaging with both internal stakeholders and the client to progress opportunities to convert to revenue for the business Quality/Behaviours - To maintain a monthly rolling quality score of 90% in alarms, communication, cases and reporting - To always maintain the acceptable behaviours as documented in the Behaviour framework and use giving back days to give back to the community Key ingredients for the role - A good understanding of SEFirst’s key products, deliverables & SLAs - Ability to analyse problems, situations and information, think laterally and present innovative and feasible solutions - Ability to keep calm under pressure & multi-task effectively - Good communication skills, both written and verbal - Relationship Management skills to ensure high quality of service delivery and management of stakeholders - Good planning and organisational skills - Ability to continually adapt and learn new ways of working - Self-motivated with the initiative to learn and drive own development - Commercial awareness and ability to influence key stakeholders’ decision making to drive revenue opportunities - Energy Industry experience is a must Benefits - Salary: £28,000 to £34,000 dependant upon experience - Holidays: 25 days + bank holidays + your birthday off, increasing to 30 days on length of service - Hybrid working (at least 2 days per week working from our Fulwood, Preston office) - Flexible working - including the ability to bank up to to 5 extra days off per year - Gym contribution - Long service awards - Private Medical Insurance - Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave - Simply Health scheme - Challenging work and development opportunities Inclusion and Belonging We believe that diversity is more than a commitment, it’s at the heart of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work. We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive. Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you’re ready to take the next step, then we look forward to hearing from you!

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. CrowdStrike は、世界で最も高度な攻撃者から組織を保護することにより、グローバル セキュリティに変化をもたらすことに専念する、意欲的で自発的なサイバー セキュリティ アナリストを探しています。当社の CrowdStrike 仮想セキュリティ オペレーション センターは、さまざまな経験を通じてスキル セットを拡張し、お客様のために発生したインシデントをリアルタイムで検出して対応する機会を提供します。 重要：この求人募集は今後の新規ポジション向けです。 チームについて Falcon Complete Teamで成功する人はどんな人？ - インシデントの検出、封じ込め、修復において、実践的な技術スキルを確かめることに興味がありますか? - 意欲的ですか？スキルを急速に向上させる機会を探していますか? - 顧客にとって意味のある、革新的な仕事をしたいですか？ - インシデントレスポンスまたは情報セキュリティの経験を十分に活かせていないと感じていますか。 - チームをリードし、顧客と関係を構築することに自信はありますか？ - お互いに刺激し、切磋琢磨できる仲間と仕事がしたいですか？ - グローバルチームの一員として、下記のシフトで働くことに意欲的ですか？ - 割り当てられたシフトは（午前と午後のシフトもある)、水曜日から土曜日、または日曜日から水曜日のいずれかで、週 40 時間勤務です。標準的な週 5 日勤務と比較して、1日あたりの就業時間が若干長くなります。 業務内容 - Windows、Mac、および Linux プラットフォーム全体でインシデント対応を行う - 基本的なマルウェア解析を行う - インシデントの検出と対策の実行のためのプロセスを開発および改善する - 質の高い書面および口頭でのコミュニケーションを用い、推奨事項、調査結果を顧客管理層に提供する - ブログ投稿、クラウドキャスト、およびその他のイベントでの発表等を通じて、業界のソートリーダーシップを示す - 内部プログラムまたはチームを管理する - 求めるスキル - 実務経験 0 - 2年 - 監督なしで技術的なタスクを完了することができる - 技術およびソフトスキルの両者のスキルアップに対する情熱 - 強いプロジェクト管理スキル - インシデントレスポンス業界におけるリーダーとしての貢献 - 前向きな職場環境と態度を育む能力 - 技術レベルの異なる聴衆に対し、難解な技術的コンセプトを伝えることが出来るコミュニケーション能力。 - インシデント対応: 組織のインシデント対応を実施または管理し、持続的標的型攻撃、組織犯罪、ハクティビストなどの標的型脅威を調査した経験 - コンピュータ フォレンジック分析: インシデント対応調査でさまざまなフォレンジック分析ツールを使用して侵害の程度と範囲を特定する知識 - システム管理: 対策と修復を行うために必要なシステム知識、ツールへの理解 - ネットワーク フォレンジック分析: ネットワーク プロトコル、ネットワーク分析ツールに関する知識、および関連するネットワーク ログの分析力 - マルウェア解析: 静的および動的なマルウェア分析を実行して、マルウェアの性質を理解する機能 - インシデント管理: 標的型攻撃に関する深い理解と、侵害された組織に合わせた戦術的および戦略的修復計画を作成する能力 - ネットワーク オペレーションおよびアーキテクチャ/エンジニアリング: 安全なネットワーク アーキテクチャに関する深い理解と、ネットワーク オペレーションの実行に関する豊富な経験 - プログラミング/スクリプト: C、C#、VB、Python、Perl、Ruby on Rails、および .NET でのコーディング経験 - 現在日本在住（日本国内フルリモートは可能） - 現地の顧客と直接コミュニケーションをとるために必要な高いビジネスレベルから母国語レベルの日本語スキル (ライティングを含む)。言語の校正サポートを必要とせずにドキュメントを作成できるレベル - ビジネスレベルの英語力があれば良い、マストではありません。 - オーストラリア在住の日本語が話せる方も大歓迎！ ​#SOC #MDR #securityanalyst #セキュリティアナリスト About the Role: CrowdStrike is looking for highly motivated, self-driven, Cyber Security analysts dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers. NOTE: This opening was created due to upcoming headcount, but timing is TBD. About the Team What makes you a successful Falcon Complete Team Candidate? - Do you find yourself interested in putting your hands-on technical skills to the test in detecting, containing, and remediating incidents? - Are you self-motivated and looking for an opportunity to rapidly accelerate your skills? - Do you crave new and innovative work that actually matters to your customer? - Do you have an Incident Response or Information Security background that you’re not fully utilizing? - Are you capable of leading teams and interacting well with customers? - Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis? - Willing and able to work your allocated shift as part of our global, follow the sun team? The allocated shifts span either Wednesday to Saturday or Sunday to Wednesday for a 40-hour work week. These are slightly longer work days compared to a standard 5-day work week shift. What You'll Do: - Exercise incident handling processes across Windows, Mac, and Linux platforms. - Perform basic malware analysis. - Develop and improve processes for incident detection and the execution of countermeasures - Produce high-quality written and verbal communications, recommendations, and findings to customer management. - Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events. - Manage internal programs or teams. What You’ll Need: - 0 - 2 years of related experience. - Capable of completing technical tasks without supervision. - Desire to grow and expand both technical and soft skills. - Strong project management skills. - Contributing thought leader within the incident response industry. - Ability to foster a positive work environment and attitude. - Strong verbal and communication skills of difficult technical concepts to audiences with varying levels of technical ability. - Incident Handling: experience conducting or managing incident response for organizations, investigating　targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists. - Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise. - Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation. - Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs. - Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware - Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations. - Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations. - Programming/Scripting: experience coding in C, C#, VB, Python, Perl, Ruby on Rails, and .NET. - Currently located in Japan (remote within Japan will be gladly considered), unfortunately visa sponsorship is not available. - High business level to native Japanese language skills (i.e. fluent including writing) required to communicate directly with local customers at a level that does not need peer proofreading. - Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. #LI-JC2 #LI-Remote Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Role Description This position contributes and supports Revenue Integrity's Mission towards creating a multidisciplinary revenue integrity team to strengthen the interface between clinical departments and charge improvement process. It is a holistic approach that guides the ECU Health organization toward achieving operational efficiency, complete regulatory compliance, and total reimbursement. Under the direction of the Director of Revenue Integrity, the Revenue Integrity Analyst II plays an important role in a high-profile group tasked with improving revenue results by taking a global view of clinical and financial processes, functions and interdependencies from the provision of patient care to final bill generation. Responsibilities - Interacts with clinical department directors to monitor charge capture functions across all entities. - Evaluates current charging and coding structures and processes in clinical departments to ensure appropriate capture and reporting of revenue and compliance with government and third-party payer requirements. - Completes focused charge review assessments for assigned clinical departments and/or service lines to ensure that charges are generated in accordance with established policies and timeframes. - Advises service line leaders and their staff on proper usage of charge codes; identifies opportunities for capturing additional revenue in accordance with payer guidelines; develops specifications to modify existing charge capture applications to reduce charge-related claim edits/rejections. - Provides guidance and communication on correct change capture, coding and billing processes to clinical departments and facilities. - Monitors EPIC Revenue Integrity Dashboard(s). - Participates in moderately complex projects related to revenue integrity initiatives. - Provides support for assigned cost centers within service lines and in collaboration with your team, performs reviews related to Charge Description Master (CDM) integrity. - Assesses the accuracy of all charging vehicles, including clinical systems and dictionaries, encounter forms and other charge documents. - Analyzes changes to coding and billing rules and regulations by utilizing appropriate reference materials, internet sources, seminars and publications. - Trains and assists in daily resolution of billing edits that are holding patient claims from billing, by reviewing the medical records and other applicable documentation. General Expectations - Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. - Comfortable in presenting to and interacting with levels of hospital management and with clinical leaders. - Excellent organizational and project management skills. - Strong time management, attention to detail, and follow through. - Well-developed research skills. - Interacts professionally with coworkers and customers to represent the Revenue Integrity Department positively. - Works effectively as a team contributor on all assignments. - Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. - Delivers positive patient experience, where applicable. Qualifications - Education: Bachelor's degree from a recognized college or university in business, healthcare or a closely related field and a minimum of three (3) years of experience within the revenue cycle. Experience of seven (7) years or higher can be substituted for the Bachelor's degree. - License/Certifications: Applicable professional certification through AHIMA (RHIA, RHIT, CCS) or AAPC (COC, CPC) or Pharmacy Technician (CPhT, PTCB). - Experience: Three (3) to five (5) years' experience in the hospital setting, healthcare industry or coding with a focus in one or more of the following areas: charge integrity, charge reconciliation, charge compliance, selected forensic charge reviews, CDM management. EPIC HB/PB experience preferred. - Proficiencies: Advanced knowledge of revenue cycle processes and hospital/medical billing to include CDM, UB, Ras and 1500. Advanced knowledge of code data sets to include CPT, HCPCS, and ICD 10. Advanced knowledge of NCCI edits, and Medicare LCD/NCDs. Comprehensive understanding of reimbursement theories to include DRG, OPPS, HCC and managed care. Ability to review, analyze and interpret managed care contracts, billing guidelines, and state and federal regulations. - Abilities: Strong interpersonal and communication skills, well-developed analytic and organizational skills, critical thinking and the ability to meet deadlines while influencing, but not directly managing the work of others. Computer skills; MS Office including Word, PowerPoint, Excel and Outlook; Windows operating system and Internet. Requirements - Pay Range: $56,617.60 - $82,528.16/year - Remote role (based out of Greenville, NC) - Monday - Friday day shift: 8:00 a.m. - 5:00 p.m. Benefits - Great Benefits

Role Description This position is responsible for the implementation, enhancement, and support of software applications following industry standards and best practice. The analyst will be required to define requirements, system design, analysis, build/configuration, testing, implementation, documentation, and support the applications that meet the specifications of a project or service request. - Takes initiative to meet and get consensus with end users for ongoing review of workflows associated with upcoming enhancements or system changes. - Coordinates and performs cross functional team evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures. - Proactively evaluates and recommends business process and technology driven enhancement opportunities based on application system upgrades, releases and patches. - Ability to effectively analyze and resolve complex issues. - Provides well-written and effective professional and technical documentation. - Demonstrates ability to manage small to medium scope projects following standards and procedures set by PMO methodology. - Takes responsibility to make things happen and get things done for successful project delivery. - Stays informed on current market trends and emerging technology developments that impact the department. - Uses subject matter expertise to propose multiple alternatives and recommend optimal solution. - Makes effective decisions for self and team within scope of authority. - Adherence to Service Level Agreement (SLA). - Recommends and coordinates activities with internal and external resources as needed to improve performance. - Demonstrates effective verbal and written communication in a professional style, both inside and outside of department, with customers in mind. - Promotes cooperation and commitment within the team by working collaboratively with others and facilitating cross-team involvement. - Communicates strengths, shares expertise and draws upon other members skills to improve team and department performance. - Holds self personally accountable to meet or exceed team expectations and reinforces behavior in others. - This position is required to rotate on-call responsibilities. Application Analyst Team Overviews: - All Application Analysts are required to provide all core job duties for, but not limited to, the following applications to provide comprehensive tools for end users. - Revenue Cycle Billing Team - Professional Billing - Epic Electronic Medical Record, specifically Epic Resolute Professional Billing (SBO and non-SBO), Professional Claims, Charger Router, and associated Epic tools such as Reporting Workbench and SlicerDicer, and integrated third party applications such as Optum Claims Manager, TrustCommerce, Instamed and Availity. Qualifications - Bachelor's degree in computer science, Information Systems or Healthcare related field or relevant work experience required- or higher. - 5 + years of experience as analyst implementing vendor packaged software applications required. - Advanced knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required. - Ability to effectively support multiple complex applications and facilitate cohesive integration of software applications among IS Teams and with business and clinical operations. - Works independently and demonstrates ability to train and mentor others with quantifiable and qualitative results. - Proven ability to conduct analysis, document findings, draft plans, execute, monitor and follow up. - Advanced knowledge and experience with coordinating testing strategies to ensure accuracy, functionality and reliability of the system across modules. - Effectively leading projects including both IS and system business partners according to Information Services project methodology, within budget, and on time. - Independently motivated to seek knowledge through self-education, mentoring, etc. in areas pertaining to their current position. - Advanced knowledge of functional and technical operations of supported applications to effectively function as a consultant for IS, vendor and the business partner. - Recognized as a source of advanced knowledge and proactively functions in that capacity when sought after by others. - Obtains and maintains current primary and secondary system certifications from the vendor and continued education/learning to understand the functionality of application(s) supported as applicable to the job role. Requirements - For individual clinically trained: - Demonstrates knowledge of clinical scope of practice and workflows for roles within clinical setting. - Applies clinical knowledge and workflow design techniques to develop solutions that positively impact patient care. - Ability to communicate clinical concepts to technical team and complex system design concepts to end users. - Understands application and clinical workflow. - Responsible for analyzing user needs and developing solutions while adhering to best practice, organizational and regulatory standards. - Application Analyst III & IV are required to complete and maintain one primary Epic Certification/Accreditation directly related to the application and at least one secondary Certification/Accreditation, Proficiency, or a minimum of two Epic Badges, all determined by manager. Benefits - Pay Range: $83,636.80 - $121,904.64 - Location - Remote - #LI-REMOTE - #LI-MG1