Role Description We are looking for a creative and detail-oriented Virtual Cruise & Tour Agent to join our expanding travel team. In this fully remote role, you will work closely with clients to design personalized cruise and tour experiences from start to finish. If you have a passion for travel, love planning detailed itineraries, and enjoy creating unforgettable journeys, this is the perfect opportunity for you! - Itinerary Design: Develop customized cruise and tour plans tailored to each client’s preferences, including accommodations, excursions, transportation, and dining options. - Client Consultations: Conduct virtual meetings or calls to understand clients’ travel interests, expectations, and budget. - Supplier Coordination: Collaborate with trusted cruise lines, tour operators, and travel vendors to secure the best options and pricing. - Booking Management: Manage all cruise and tour bookings and confirmations, ensuring accuracy and a smooth planning process. - Customer Support: Provide support throughout the planning process and during travel, handling changes or emergencies professionally. - Travel Research: Stay current on cruise and tour trends, destination updates, and seasonal offers to enhance itinerary recommendations. - Post-Trip Engagement: Follow up with clients after their trips for feedback and encourage repeat bookings or referrals. Qualifications - Experience in travel planning, hospitality, or customer service is a plus. - Strong attention to detail and excellent organizational skills. - Effective communication and problem-solving abilities. - Comfortable using online booking tools and conducting virtual consultations. - Self-motivated and able to work independently from home. - Passionate about travel and helping others explore the world. Benefits - Remote, flexible work schedule. - Access to industry-leading tools, vendors, and exclusive perks. - Travel discounts and training opportunities. - Supportive and collaborative team environment.

Role Description We are seeking a creative and detail-oriented Remote Group Travel Planner to join our expanding travel team. In this fully remote role, you will collaborate with clients to design and coordinate personalized group travel experiences from start to finish. If you love organizing travel for groups, enjoy problem-solving, and have a passion for helping others create lasting memories, this is the perfect opportunity for you! - Group Itinerary Design: Develop customized travel plans tailored to each group’s preferences, including accommodations, activities, transportation, and dining options. - Client Consultations: Conduct virtual meetings or calls with group organizers to understand their travel goals, expectations, and budget. - Supplier Coordination: Work closely with trusted travel vendors and tour operators to secure group rates and the best pricing for clients. - Booking Management: Manage all group travel bookings and confirmations, ensuring accuracy and a seamless planning process. - Customer Support: Provide dedicated support throughout the planning process and during the trip, handling changes or emergencies professionally. - Travel Research: Stay informed on group travel trends, destination updates, and seasonal promotions to offer clients expert advice. - Post-Trip Engagement: Follow up with group clients after travel for feedback and encourage repeat business and referrals. Qualifications - Experience in travel planning, event coordination, or customer service is preferred. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal abilities. - Comfortable using online booking platforms and managing group logistics remotely. - Self-motivated and able to work independently from home. - Passionate about travel and creating memorable group experiences. Benefits - Flexible, fully remote work schedule. - Access to industry-leading tools, vendors, and exclusive group travel perks. - Travel discounts and ongoing training opportunities. - A supportive and collaborative team environment.

• Responsible for providing clinical and technical expertise during the sales process for Ultrasound. • Work closely with assigned Sales Representatives, Dealers, and Channel Sales Manager to support the growth and needs of the business. • Customer Service, Sales & Marketing Support Deliver clinical and technical instruction during the ultrasound sales cycle and post-sale process to internal and external customers, including on-site visits with physicians and sonographers. • Conduct professional ultrasound product demonstrations and post-installation training to customers’ clinical staff. • Persuasively demonstrate and communicate the clinical and operational advantages of the system to end-users, influencing purchasing decisions and driving adoption through consultative selling and expertise. • Provide clinical and technical support at trade shows and professional conferences. • Collaborate with the product management and service teams to share field feedback and improve product performance. • Support the sales and service teams with clinical expertise and customer engagement strategies. • Monitor customer satisfaction post-installation and proactively address concerns. • Ensure escalation situations are managed and resolved promptly and professionally. • Assist with basic on-site troubleshooting to resolve service-related issues quickly. • Perform other duties as assigned. • Responsible for booking travel and filing expense reports in a timely manner. • Responsible for completing customer demo and installation documentation in Salesforce. • Maintain current knowledge in relevant clinical and technical fields. • Represent the company professionally and maintain a positive attitude. • Complete all required training courses and maintain all required certifications. • Gain comprehensive knowledge of the company’s product portfolio and competitor offerings to effectively position and promote our solutions. • Manage time effectively and make sound business decisions. • Follow all company policies regarding travel, expenses, and equipment handling.

• Customer Service, Sales & Marketing Support • Deliver clinical and technical instruction during the ultrasound sales cycle and post-sale process to internal and external customers, including on-site visits with physicians and sonographers. • Conduct professional ultrasound product demonstrations and post-installation training to customers’ clinical staff. • Persuasively demonstrate and communicate the clinical and operational advantages of the system to end-users, influencing purchasing decisions and driving adoption through consultative selling and expertise. • Provide clinical and technical support at trade shows and professional conferences. • Collaborate with the product management and service teams to share field feedback and improve product performance. • Support the sales and service teams with clinical expertise and customer engagement strategies. • Monitor customer satisfaction post-installation and proactively address concerns. • Ensure escalation situations are managed and resolved promptly and professionally. • Assist with basic on-site troubleshooting to resolve service-related issues. • Perform other duties as assigned. • Responsible for booking travel and filing expense reports in a timely manner. • Responsible for completing customer demo and installation documentation in Salesforce. • Maintain current knowledge in relevant clinical and technical fields. • Represent the company professionally and maintain a positive attitude. • Complete all required training courses and maintain all required certifications.