Role Description We are seeking a Mid-Level QC Manual Engineer to support a live production hiring-event platform used by customers. This role focuses on manual QA, end-to-end workflow validation, regression testing, API validation, backend data verification, production issue troubleshooting, defect documentation, and release validation. Enterprise experience strongly preferred. Key Responsibilities - Analyze and troubleshoot production issues impacting live customer workflows. - Perform functional, regression, and end-to-end testing across hiring-event workflows. - Validate APIs and backend integrations using Postman. - Test REST APIs and verify response behavior, backend integrations, and service interactions. - Use SQL to validate backend data, troubleshoot inconsistencies, and verify test outcomes. - Reproduce, document, and track defects, test results, and workflow issues in Jira. - Support testing of architecture changes, integrations, enhancements, and platform releases. - Investigate frontend and network issues using browser developer tools. - Collaborate with Product, Engineering, Support, and business-facing teams to resolve customer issues. - Monitor production behavior and support incident triage and validation. - Help ensure timely issue resolution while supporting SLA expectations. Qualifications - 3-5 years of strong manual testing experience. - Experience validating end-to-end workflows and user functionality. - Experience with regression testing to ensure platform stability after releases and enhancements. - Hands-on experience using Postman for API testing and response validation. - Experience testing REST APIs and validating backend integrations or services. - Strong SQL skills for backend data validation, troubleshooting, and test verification. - Experience documenting defects, test results, and workflow issues in Jira. - Ability to collaborate effectively with cross-functional teams including Product, Engineering, and Support. - Experience working within Agile/Scrum environments, including sprint cycles, testing ceremonies, and release validation. - Strong understanding of product functionality, user workflows, and business requirements. - Ability to identify, design, and execute relevant test cases based on product requirements and business problems. - Ability to interpret product needs and translate them into effective testing scenarios and validation plans. - Experience with WCAG standards and accessibility tooling. - Experience investigating frontend and network issues using browser developer tools. - Ability to support production issue troubleshooting and incident validation for customer-facing workflows. Requirements - Experience using Datadog for log review, monitoring, and troubleshooting. - Familiarity with Kafka and asynchronous workflow validation. - Exposure to MongoDB or other NoSQL databases for backend data validation. - General understanding of CI/CD pipelines, deployment processes, and release validation activities. - Experience working with SaaS platforms or customer-facing or employer-facing applications. Benefits - Remote role for candidates located in LATAM. - Must be able to support U.S. timezone coverage across PST, MST, CST, or EST. - Full-time contract engagement at 40 hours per week. - 100% allocation expected. - Engagement currently runs through March 31, 2027.

• You will work with service-based architecture and cloud native apps to maintain system efficiency and security • You will use Cursor and Claude to build technologies that are AI-first • You will code! A lot! • You will do code reviews • You will ship a ton of applications to k8s and have fun with building telemetry and watching their dashboards • You will design software serving traffic originating from millions of users

Title: Video Engineer (Per Performance) Location: 4971 Oakland Ave. - St. Louis, MO Salary: $36.51 per hour Job Type: Permanent Per Performance (Part-time) Job Description Positions are paid on an hourly basis and are not eligible for the Employee Benefits Program. Incumbents in this position provide part-time specialized work for the local government access channel with an emphasis on the ability to work with a diverse group of individuals to accomplish required municipal programming objectives. Essential Functions and Responsibilities: ● Performs setup and production duties as needed. This may include camera, tape and audio equipment. ● Calibrates cameras for in-studio and remote productions. ● Maintains and repairs video equipment. ● Makes adjustments to video and audio equipment in the event of a breakdown. ● Provides technical assistance to production staff as needed. ● Determines equipment needs in accordance with programming priorities. Knowledge, Skills, and Abilities: ● Data Utilization: Requires the ability to perform basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships. ● Human Interaction: Requires the ability to provide guidance, assistance and/or interpretation to others, such as coworkers, production staff and supervisors, interns, other video engineers, and other city departments on how to apply policies, procedures and standards to specific situations. ● Equipment, Machinery, Tools and Materials Use: Requires the ability to operate equipment and machinery such as a text signal generator, or waveform monitor requiring monitoring multiple conditions and making multiple, complex and rapid adjustments, such as operation, calibration, installation and repair of complex equipment and machinery. ● Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information such as equipment maintenance reports, purchase orders, service and installation manuals, schematic drawings, and general operating manuals. ● Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; calculate decimals and percentages, and perform basic algebra and geometry. ● Functional Reasoning: Requires the ability to apply principles of rational systems. Ability to interpret instructions furnished in written, oral, diagrammatic or schedule form. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. ● Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable. ● Environmental Factors: Tasks may risk exposure to adverse environmental conditions, such as heat, bright lights, and electrical currents. ● Physical Requirements: Requires the ability to regularly perform moderately physically demanding work, typically involving some combination of lifting, pushing, and pulling moderately light to very heavy objects, fifty to one hundred pounds. Requires the ability to stoop, kneel, crouch, crawl, balance, bend, and climb in order to perform wiring, installation, and transport of equipment. ● Sensory Requirements: Requires the ability to recognize and identify degrees of similarities or differences between characteristics of colors, shapes, sounds, and textures associated with job-related objects, materials and tasks, such as operation of video and audio equipment. Requires the ability to distinguish objects clearly both at close and far-range, such as operating a video camera or using a viewfinder. Qualifications A Bachelor’s degree in Electronics, Electrical Engineering, or a related field; plus one year of full-time paid television engineering experience, with an emphasis on the repair, maintenance, and set-up of audio and video production equipment. OR an equivalent combination of education, training, and experience.

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Support Engineer, Associate The focus of this role will be to help users in the office with all things technology related. At the very start of the process of helping new hires through the onboarding process, to regular maintenance and troubleshooting of all technology related issues (Computer, docking station, headset, monitor, mobile devices and wifi connectivity), working with US-based support teams to understand ongoing issues to support local users, and finally helping to offboard users by collecting assets for appropriate disposal or reuse. Heavy focus on laptop and mobile device support for a mix of Windows and Apple laptops and Apple mobile devices. Responsibilities: - Help users complete provisioning and onboarding technology set-up - Provide support for a fast growing group of team members in multiple divisions - Top notch customer focused support - Utilize ServiceNow as the ticketing tool to track and escalate tickets for end users - Perform other tasks as needed by the Site Operations Lead and Asset Management leadership - Excellent written and verbal communication skills - Engaged in cross-train efforts amongst peers where applicable - Contribute to site level operational readiness, process improvements - Effectively manages up as needed - Self-aware of gaps in skills, works to improve - Frequent collaboration with site lead, acting as back-up when delegated to - Cross platform collaboration with immediate peers - Define, implement, and leverage process (change, incident, problem) management functions Basic Qualifications: - Bachelor's Degree - At least 2 years of experience with remote or in-person help desk support for Virtual Machines, PCs, and Macs - At least 2 years of experience in mobile operating systems and hardware (iOS, Android, iPhones, or Google Pixels) Preferred Qualifications: - At least 3 years of experience with remote or in-person help desk support for Virtual Machines, PCs, and Macs - At least 3 years of experience in mobile operating systems and hardware (iOS, Android, iPhones, or Google Pixels) - At least 1 year of experience with Active Directory services integration - At least 1 year of experience with Google suite applications - At least 1 year of experience with virtualization technologies, to include VMWare tools (Fusion, ESX) - At least 1 year of experience in MDM solution (Airwatch) - ITIL certification or A+ certification - Mac Integration Basics Certificate or at least 2 years of Mac support experience - Windows 10 Certificate or at least 2 years of Windows OS support experience At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.