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Bringing our heart to every moment of your health.
Front End/Back End Team Lead
Location
Idaho + 2 moreAll locations: Idaho | New York | Texas
Posted
94 days ago
Salary
$43.9K - $102.1K / year
Seniority
Senior
Job Description
Front End/Back End Team Lead
CVS Health
• Independently perform both routine and complex business support tasks for the Plan Sponsor Support team, escalating non-standard issues to management as needed. • Adhere to established protocols, standards, and policies to ensure timely and effective operational support within a fast paced environment with tight turnaround times. • Evaluate whether customer-selected products and services align with their benefit needs and can be delivered through current systems or platforms; facilitate solutions for exceptions or non-standard requests. • Actively consults and communicates with internal constituents regarding the details associated with the new business and revision activity in a timely manner to validate and strengthen account structure. • Execute assigned techniques, processes, and responsibilities as directed.
Job Requirements
- 5+ years work experience
- Demonstrated organizational and time management abilities, experience in a fast-paced environment.
- Excellent communication and interpersonal skills
- Experience with workflow/process management tools or systems
- Attention to detail and commitment to accuracy
- Analytical problem-solving skills
- Ability to adapt to changing priorities and deadlines
- Ability to collaborate across departments and with external partner
- Salesforce experience
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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