• Responsible for ensuring accurate benefit, contract, and claim edit configuration within the claim processing system. • Proactively identifies trends, analyzes configuration impacts, and recommends solutions. • Investigates issues, coordinates updates, supports state complaint responses, and drives continuous improvement across claim operations. • Collaborates closely with Configuration leadership and cross-functional partners such as Provider Relations, Claims, Appeals & Grievances, and Compliance.

• This Associate Manager role requires strong leadership skills and advanced clinical judgement, with critical thinking skills to support the delivery of comprehensive physical, behavioral health, and psychosocial wraparound services • Responsible for daily program oversight, including staff recruitment and retention, problem solving, and fostering collaboration both within and across departments • Engage directly with state partners to ensure alignment with program goals and regulatory expectations • Responsible for the management and supervision of the MLTSS Care Management staff • Oversee Care Managers (CM)s who are assigned to members in concentrated geographic areas

• Collaborating with internal and external partners to support growth, retention, engagement, and regulatory compliance efforts • Ensuring timely and accurate management of state-specific compliance requirements • Acting as the primary point of contact for state interactions related to DSNP compliance • Understanding and translating requirements to ensure DSNP compliance with state and CMS regulations • Working with sales and marketing teams to establish sales and member retention strategies • Providing training to local sales teams • Participating in DSNP Network design and service area expansion • Guiding development of member facing materials • Acting as subject matter expert regarding Medicaid policy • Providing support to the Chief Duals Officer

• As a Flink Manager, you will be responsible for driving real-time streaming initiatives, managing high-performing engineering teams, and architecting scalable data solutions that power mission-critical business applications. • You will collaborate closely with product, analytics, infrastructure, and leadership teams to translate business requirements into resilient streaming architectures. • Lead the design, development, and deployment of real-time data processing pipelines using **Apache Flink**. • Architect scalable, fault-tolerant, and low-latency streaming systems leveraging Flink’s DataStream and Table APIs. • Manage end-to-end lifecycle of Flink applications including development, testing, optimization, monitoring, and production support. • Drive best practices for state management, checkpointing, windowing, event-time processing, and fault tolerance in Flink. • Optimize Flink job performance, resource allocation, and cluster tuning for high-throughput environments. • Oversee integration of Flink with distributed systems such as Kafka, data lakes, warehouses, and microservices. • Lead and mentor a team of data engineers, conducting code reviews and enforcing engineering excellence standards. • Collaborate with DevOps teams to manage Flink deployments on cloud and on-prem environments. • Establish monitoring, logging, and alerting mechanisms for streaming pipelines to ensure high availability and reliability. • Contribute to roadmap planning for streaming and real-time analytics platforms.