Bringing our heart to every moment of your health.
Care Management Coordinator
Location
Florida
Posted
11 hours ago
Salary
$21 - $40 / hour
Seniority
Mid Level
Job Description
Care Management Coordinator
CVS Health
• Conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care • Inform the assigned care manager of newly identified health/safety risks or service needs • Complete care coordination activities delegated by the care manager within an established timeframe • Inform the assigned care manager and/or associate manager of any identified quality of care issues • Passionately support the member’s care coordination needs and drive solutions to address those needs • Use problem-solving skills to find alternative contact information for members who are unreachable by care management • Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health • Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies
Job Requirements
- 2+ years in behavioral health, social services, or a related field relevant to the program focus
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and capable of utilizing these tools effectively in the Care Management Coordinator role
- Access to a private, dedicated space to conduct work effectively to meet the requirements of the position
- Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted
Benefits
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
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