CVS Health logo
CVS Health

Bringing our heart to every moment of your health.

Case Management Specialist

GeneralGeneralFull TimeRemoteMid LevelTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Maine + 3 moreAll locations: Maine | New York | Ohio | Pennsylvania

Posted

14 hours ago

Salary

$21 - $40 / hour

Seniority

Mid Level

Associate Degree2 yrs expEnglish

Job Description

Case Management Specialist

CVS Health

• Engage with members and coordinate their care for 50-75% of the day • Utilize resources to connect with 'hard-to-reach' members • Develop individualized care plans with members • Maintain meticulous documentation of care management activities • Work with the Interdisciplinary Care Team to address barriers to care • Identify and connect members with health plan benefits and community resources • Meet regulatory requirements within specified timelines

Job Requirements

  • 2+ years of experience in a health-related field
  • 2+ years of customer service experience
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams)
  • Access to a private, dedicated space to conduct work effectively to meet the requirements of the position
  • Experience providing care management for Medicare and/or Medicaid members (preferred)
  • Bilingual skills, especially English-Spanish (preferred)

Benefits

  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs

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