• Process cases submitted by providers for enrollment into the program • Review and process requests submitted by providers to update their information • Communicate with providers through email and internal software systems, with occasional phone communication as needed • Collaborate closely with team members to move provider requests through various stages of processing and quality assurance reviews • Deliver exceptional customer service internally, to providers, and to clients

• Provide technical and operational leadership for the development team • Ensure efficient execution of projects • Maintain systems and drive technological evolution of the corporate environment • Coordinate activities, monitor key indicators, and support architectural decisions • Ensure the team has the necessary resources and guidance to execute projects • Conduct follow-up, alignment, and prioritization meetings • Support hiring processes and technical evaluations

• Apuração de impostos (lucro real, simples e presumido) • Entrega de declarações • Emissão e conferência de notas fiscais • Entrega de obrigações acessórias • Importação • Atendimento a clientes

• Review and finalize custom furniture projects, ensuring technical accuracy and compliance with established standards • Collaborate with designers and sales/design consultants to ensure client specifications are fully incorporated into the final projects • Assess technical details such as dimensions, materials, and production methods to ensure manufacturability and production efficiency • Prepare the executive drawing/package containing all technical information for client approval and for assembly guidance • Work with the production team to clarify questions and ensure proper execution of the projects • Perform post-sale follow-up to ensure customer satisfaction • Monitor and carry out the assembly schedule • Perform final measuring at the client's residence