Digital Transformation Partner: We build, modernize, & manage mission-critical systems to create competitive advantage.
Change Management Consultant
Location
United States
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Change Management Consultant
CompQsoft
• Develop and maintain a comprehensive Organizational Change Management (OCM) strategy. • Perform organizational readiness assessments. • Conduct stakeholder impact analyses. • Identify change risks and develop mitigation plans. • Develop adoption and engagement strategies. • Create change management roadmaps aligned to project milestones. • Identify executive sponsors and key stakeholders. • Develop stakeholder engagement plans. • Facilitate leadership alignment workshops. • Support executive communications. • Build stakeholder buy-in and sponsorship throughout the program lifecycle. • Develop communication strategies and plans. • Create executive updates, newsletters, FAQs, presentations, and awareness campaigns. • Ensure consistent project messaging across impacted business units. • Support change champion networks. • Assess training requirements. • Develop role-based training plans. • Coordinate training development activities. • Facilitate instructor-led and virtual training sessions. • Develop end-user documentation, quick reference guides, and support materials. • Conduct readiness assessments. • Measure organizational preparedness. • Coordinate go-live readiness activities. • Support deployment planning and transition management. • Partner with business leaders to ensure operational readiness. • Monitor user adoption metrics. • Analyze system utilization trends. • Develop reinforcement plans. • Identify adoption barriers and corrective actions. • Support post-go-live stabilization activities.
Job Requirements
- Bachelor's degree in Business, Organizational Development, Communications, Human Resources, Information Systems, or related field.
- 5+ years of Change Management experience supporting enterprise technology implementations.
- 3+ years supporting CRM, Customer Experience, or Digital Transformation initiatives.
- Experience supporting Microsoft Dynamics 365, Salesforce, ServiceNow, or comparable enterprise platforms.
- Experience leading change initiatives involving multiple business units.
- Strong executive communication and facilitation skills.
- Experience working in Agile and hybrid project environments.
- Change Management Certifications: Prosci Change Management Certification, Certified Change Management Professional (CCMP), Project Management Professional (PMP), SAFe Agilist Certification, Insurance & Benefits Industry Certifications, Certified Employee Benefit Specialist (CEBS), Group Benefits Associate (GBA), Associate in Insurance (AINS), Associate, Customer Service (ACS).
Benefits
- up to 20-30% travel to business and customer locations locally and/or nationally.
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