Role Description Join Yale New Haven Health Urgent Care and Make a Difference Every Day! Are you committed to delivering exceptional patient care and ready to thrive in a fast-paced, supportive healthcare environment? Yale New Haven Health Urgent Care is seeking dedicated Virtual Providers to join our dynamic team across Connecticut and New York! Providers must be licensed in CT (with additional NY and MA licenses preferred) to work in the comfort of their home office or clinical setting to treat patients. The schedule will call for 9-hour shifts per week and must have weekend and evening availability. Providers will provide timely phone and/or video telehealth consultations exclusively to patients within the YNHH network. Qualifications - CT, NY, & MA State Medical License - Controlled Substance Registration - Federal DEA Registration - Board Certification - PALS and ACLS Certification - Previous telemedicine experience is required - MUST reside in one of our states of operation: CT, MA, or NY Requirements - Obtaining a history of present illness in a concise manner - Reviewing and obtaining past medical history, social history, family history, and review of systems - Consult and treat patients virtually by providing clinical, diagnostic and therapeutic telehealth medical services in the area of his/her experience and training, along with related administrative services - Ordering and interpreting laboratory and radiologic testing when needed - Obtaining records and relevant data in the process of patient evaluation - Developing an orderly plan for care based on clinical impressions and evidence-based medical guidelines - Prescribing medications in accordance with State and Federal laws/guidelines - Consulting with other medical providers when appropriate - Referring to appropriate specialists when necessary Benefits - Comprehensive Benefits: Competitive compensation and benefits. - Overnight pay differential. - Flexible Scheduling: Shifts that support work-life balance. - Inclusive Culture: A welcoming, respectful, and diverse environment. Compensation Range $70–80 hourly (based on experience) Ready to Take the Next Step? Join a welcoming, high-performing team delivering exceptional care in collaboration with Yale Health. Backed by clinical excellence, we’re reimagining urgent care and making a real difference in our communities—apply today and help shape what’s next.

• Establish strong relationships with realtors, builders, developers, CPAs, and financial planners • Gain applicable expertise in local and national real estate markets • Negotiate ideal price, terms, and conditions for reverse mortgages • Determine and address problems that may arise during the loan application process • Coordinate customer interaction and interface with all parties involved in each individual loan • Guide customers through the loan process, including negotiation, terms, and conditions • Maintain a customer’s relationship with corresponding realtors, builders, developers, CPAs, and financial planners • Learn and understand rules and regulation guidelines from FNMA, FHLMC, FHA, and VA • Keep aware of all origination, processing, appraisal, underwriting, and closing requirements for both company and investor guidelines pertaining to both government insured and privately insured mortgages

• Ensure accurate payment of commissions through a well-established daily auditing process • Provide superior customer service to our sales force via email, phone, or in person regarding commission related topics • Perform activities in the commissions department • Compile and record agent commission data • Compute commission, post commissions, deductions, and process changes • Answer commission questions via phone and email • Monitor and respond to commission emails • Send emails for the commission department • Process and issue commissions • Process transfer requests, commission changes, terminations, and update agent information • Review commission calculations and other information to ensure accuracy and reconcile commission discrepancies • Conduct audits of agent records • Maintain records management system (electronic) • Mail out checks related to the processing of commissions as appropriate • Prepare reports for management • Recommend improvements to work methods or procedures • Use government regulations, forms, and policies • Use knowledge of agent classification system • Assist in other areas of the commission department as needed

• Review and analyze mortgage applications, supporting documentation, credit reports, and financial statements to assess applicants' creditworthiness and ability to repay the loan. • Evaluate borrowers' income, employment history, credit history, debt-to-income ratio, and other relevant financial factors to determine if the loan application meets lending guidelines. • Determine that the prospective borrower not only has the ability to pay but has also proven a willingness to repay their debts, thus limiting the probability of default and collection difficulties. • Look for complete and accurate information on the loan application and loan package and address any questions raised by lack of documentation or information in order to make an underwriting decision. • Validate the borrower has sufficient acceptable cash assets available to close the mortgage. • Evaluate the property to confirm it is sufficient collateral for the mortgage and that it meets the investors and insurer’s minimum acceptable requirements. • Apply established underwriting guidelines and analyze risk to determine whether to approve, decline, or recommend modifications to loan applications. • Prepare comprehensive underwriting conditions and underwriting comments supporting justifications for loan approvals or denials. • Ability to identify red flags and apply prudent underwriting. • Collaborate with loan officers, processors, and other relevant parties to gather information and clarify discrepancies in loan applications. • Utilize the appropriate AUS system and properly entering data into the AUS from the validated information on the URLA. • Collect any information to sell the loan after the loan is closed based on an investor’s suspense, EPD, QC, or other unresolved issues. • Ensure compliance with federal, state, and local regulations, as well as adherence to internal lending policies and procedures. • Stay current with industry trends, lending regulations, and market conditions to adjust underwriting practices as needed. • Other duties as assigned.