Role Description We are looking for a highly detail-oriented Business Workflow Analyst to help organizations understand, document, and improve their business operations. You will work directly with companies to: - Learn how their operations function - Document workflows in detail - Identify inefficiencies - Create clear process documentation that enables future automation and optimization The ideal candidate enjoys learning how businesses operate, organizing complex information, and transforming ambiguity into structured systems. Key abilities include: - Quick learning - Effective communication - Accurate documentation - Systematic thinking We expect candidates to use AI in daily workflows across: - Research - Ideation - Drafting - Design iteration - Quality checks - Delivery acceleration AI usage is a core execution requirement, not optional tooling. Qualifications - Exceptional spoken and written English communication skills - Strong business communication and comprehension abilities - Excellent listening skills and attention to detail - Ability to learn unfamiliar business processes quickly - Strong organizational and documentation skills - Analytical mindset with the ability to identify patterns and inefficiencies - Ability to communicate professionally with U.S.-based clients and stakeholders - Comfortable working independently and managing multiple projects Requirements - Experience in consulting, business analysis, operations, project management, customer success, process improvement, or related fields - Experience working with U.S.-based companies or clients - Familiarity with process mapping and workflow documentation - Experience creating SOPs, guides, or operational documentation - Exposure to AI tools, workflow automation, or business process optimization Benefits - Competitive base salary + performance incentives - Professional development opportunities - Paid time off (PTO)

Role Description Buscamos personas para grabar actividades cotidianas desde una perspectiva en primera persona utilizando una aplicación móvil. Puedes grabar tareas que ya realizas normalmente, como: - Cocinar - Limpiar - Doblar ropa - Ordenar espacios - Hacer jardinería - Pasear al perro Los videos ayudan a entrenar sistemas de IA y robótica para comprender cómo las personas interactúan con el mundo real. Qualifications - No se requiere experiencia previa. Requirements - iPhone 16/17, Google Pixel 6+ o Samsung Galaxy S21+ o superior - Acceso a internet - Nivel básico de inglés para registrarte y utilizar la plataforma Benefits - Horarios flexibles - Trabajo remoto por proyecto - USD $10 por hora de contenido aprobado - Bono adicional por la primera hora aprobada

• Join us to learn more about the program and the process for participating! • Students will begin with **Understanding Network Fundamentals**, then progress into **CompTIA Network+** and **CompTIA Security+** preparation. • In addition to cyber foundations training, students will explore **Artificial Intelligence topics** relevant to today’s technology workforce. • The program is suitable for individuals seeking to enter the fields of information technology and cybersecurity, including those interested in employment with government agencies, government contractors, and commercial employers in the Mid-Atlantic region. • Students should have basic Windows computer skills, an interest in technology, and strong problem-solving abilities.

• Own the full product loop independently: AI-augmented discovery → story/spec → prototype → production PR → outcome measurement. You are accountable for the outcome, not just the handoff. • Conduct customer discovery and use AI tools to synthesize research across tickets, interviews, behavioral data, and competitive signals. • Demonstrate deep functional and technical knowledge of owned products end-to-end. Demo to merchants and partners; understand competitive landscape and key differentiators. • Use AI tools to analyze product metrics, identify usage patterns, and surface anomalies. Define success metrics and kill thresholds at spec time without coaching. • Maintain a prioritized roadmap ranked by impact × speed. Use AI tools to synthesize competitive intelligence, market trends, and customer insight into strategic inputs. • Evaluate whether a proposed solution fits ShipBob's architecture without Engineering translation. Understand service boundaries, data structures, and how merchant and partner API usage shapes data contracts. • Route changes through prototype-then-PR. Write clear story/specs and review AI-generated code before raising. PR promotion rate improves consistently. • Set experiment hypotheses with explicit kill thresholds. Make day-7 rollout/kill decisions on AI-surfaced data. • Additional duties and responsibilities as necessary. • You'll apply this builder model to one of ShipBob's most operationally critical product surfaces – Sortation Technology. • Translate merchant, marketplace, and channel requirements into sortation capabilities across the fulfillment lifecycle. Sortation performance shapes outcomes for DTC, marketplace, B2B/retail, and returns flows: on-time shipping, marketplace and retailer routing-guide compliance, inventory accuracy, and accurate returns disposition. Sequence the roadmap around the highest-impact pain points. • Close the gap between system signals and physical reality across every sortation surface. Sortation failures show up as merchant-visible defects: late shipments, mis-sorts, missing tracking events, mis-routed returns, and inventory inaccuracy at stowing. Build the tooling, workflows, and verification signals that prevent them. • Partner with Operations to turn product into adoption. Work directly with FC, Sort Center, Inbound, and Returns leadership, alongside Process Engineering and Transportation. Translate new tools into standard operating procedures and measurable performance improvement across every sortation surface — from manual sort to future automated unit sorters. • Move the metrics that define sortation performance — outbound execution SLAs (Click-to-Collect, Mis-sort Rate, Container Audit Defect Rate), inbound rebuild outcomes (drop-to-stock, SLA adherence), B2B compliance (SLA, load accuracy, retailer routing-guide compliance), and returns processing (cycle time, disposition accuracy).