• Work independently and manage a monthly allocation of patients ensuring that all patients assigned to you are cared for • Optimize HealthXL's CCM/RPM platform to ensure service is consistent and compliant • Train to navigate multiple screens (CCM/RPM platform, applicable EMR and 8x8, etc.) and accurately document all information discovered each month • Make multiple attempts to reach each patient each month and create/update their individual Care Plan • Build a trusting relationship with patients through consistent, compassionate care • Manage communication of information necessary to share with practice on patients' behalf

• Work independently and manage a monthly allocation of patients • Optimize HealthXL's CCM/RPM platform to ensure service is consistent and compliant • Make multiple attempts to reach each patient each month and create/update their individual Care Plan • Maintain HIPAA compliant computer access • Follow iCare standard workflows and questionnaires to maximize patient interactions and documentation • Monthly telephonic interactions with patients to determine health status and encourage medication/treatment plan compliance • Manage the communication of information necessary to share with practice on patients' behalf

• Manage a monthly allocation of patients ensuring that all patients assigned to you are cared for • Optimize HealthXL's CCM/RPM platform to ensure service is consistent and compliant • Navigate multiple screens (CCM/RPM platform, applicable EMR and 8x8, etc.) and accurately document all information discovered each month • Make multiple attempts to reach each patient each month and create/update their individual Care Plan

• initiate outbound phone calls to eligible patients • educate patients on CCM/RPM programs • obtain consent for enrollment in programs • maintain patient interactions documentation • adhere to regulatory and company guidelines • achieve enrollment objectives through consistent efforts