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Product Engineer
Location
India
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Product Engineer
Smart Working
• Own the end-to-end AI product strategy for Zero Gravity Tutor, including prompting architecture, model selection, retrieval (RAG) design, context management, and AI output quality across every subject and learning mode. • Build and continuously improve adaptive AI systems that personalise coaching based on how individual students think, learn, revise, and prepare. • Solve complex AI challenges, including expanding support from objective to subjective subjects, developing scalable evaluation frameworks, and maintaining product quality as the platform grows. • Design, implement, and continuously refine rigorous AI evaluation frameworks to measure model performance, output quality, hallucination rates, and real learning outcomes. • Prototype new AI features by writing code, building proof-of-concepts (POCs), running experiments, and validating ideas before committing engineering resources. • Own the product roadmap by defining priorities, sequencing initiatives, and ensuring the team focuses on the highest-impact opportunities for students and educators. • Establish clear success metrics for every product release, analyse performance, lead post-launch reviews, and foster a culture of rapid experimentation and continuous learning. • Act as the voice of students and teachers by conducting user research, synthesising feedback, and translating insights into meaningful product improvements. • Partner closely with Growth and Commercial teams to design product experiences and engagement loops that support sustainable user acquisition, retention, and business growth. • Shape the product experience for schools and educators, helping solve institutional challenges and creating solutions that support adoption at scale. • Work directly with partner schools and teachers to validate product direction, gather actionable insights, strengthen customer relationships, and influence the product roadmap. • Collaborate with the Commercial team to define how Zero Gravity Tutor is packaged, positioned, and communicated to institutional buyers. • Champion a culture of curiosity, experimentation, testing, and continuous improvement across the product organisation. • Work closely with Engineering to align priorities, remove blockers, accelerate delivery, and maintain a high execution pace. • Contribute to Zero Gravity's broader AI strategy by sharing learnings, best practices, and successful approaches across the wider organisation.
Job Requirements
- Proven experience building AI-powered products, with a strong understanding of prompting architecture, model behaviour, and designing intuitive AI experiences that go beyond simple chatbot implementations.
- Hands-on technical ability, with the confidence to prototype ideas, run AI evaluations, debug model outputs using AI coding tools, and progressively contribute to a codebase built with **Ruby, Ruby on Rails, JavaScript, PostgreSQL, and AWS**. While you don't need to be a software engineer, you should be comfortable moving quickly without relying on engineering support for early-stage experimentation.
- Deep knowledge of Large Language Models (LLMs), including context windows, Retrieval-Augmented Generation (RAG), prompt engineering, fine-tuning trade-offs, and robust approaches to measuring model quality.
- Strong product management experience with a proven ability to own products throughout the entire lifecycle—from discovery and definition through delivery, iteration, and continuous improvement—within B2C and/or B2B environments.
- Data-driven decision-making skills, with experience using analytics platforms such as **Metabase, Mixpanel, Google Analytics**, or similar tools to define success metrics, measure outcomes, and inform product decisions from the outset.
- Excellent communication and stakeholder management skills, with the ability to align engineers, commercial teams, and executive leadership around a clear product vision while thriving in a fast-paced, low-process environment.
- A passion for creating meaningful impact, with a strong focus on outcomes over outputs and a genuine desire to build products that positively change students' life opportunities.
Benefits
- Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter)
- No Weekend Work: Real work-life balance, not just words
- Day 1 Benefits: Laptop and full medical insurance provided
- Support That Matters: Mentorship, community, and forums where ideas are shared
- True Belonging: A long-term career where your contributions are valued
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