Service Coordinator
Location
Canada
Posted
1 day ago
Salary
$40K - $42K / year
Seniority
Senior
Job Description
Service Coordinator
Homewood Health
• Review referral requests to ensure they meet established criteria • Ensure data is collected and input as required • Attend meetings with referral sources as required • Document and escalate service issues • Monitor the work of assigned clinicians to ensure adherence to specific standards and timelines • Provide support to our clinician network to ensure they are managing expectations • Add to a positive work culture by identifying efficiencies and solutions to issues • Liaise with clients/patients, third parties (including insurers), employers, and various health care professionals • Act as the first point of contact for service providers and corporate customers • Help manage and track complex cases • Maintain database(s) and client/case files with high accuracy and confidentiality.
Job Requirements
- Bachelor’s degree in a related field or equivalent experience and training
- Case Coordination and/or Case Management experience is a major asset
- Expertise in Disability Treatment and Management principles, practices, and processes
- Proficiency with Microsoft Word, Excel, and PowerPoint
- Excellent verbal and written English communication skills
- Strong administrative and customer service skills
- Effective self-directed work style with minimal supervision
- Effective interpersonal skills; ability to communicate with various stakeholders
- Ability to efficiently manage multiple demands under time constraints and deadlines
- Adaptable to changing priorities and contribute to a positive work environment.
Benefits
- Homewood Health promotes a fair and competitive compensation model.
- Equal opportunity employer committed to diversity, equity, and inclusion.
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