• Chat/Zoom with clients to determine travel needs, budgets and preferences • Sells and coordinates transportation, accommodations, insurance, tours and activities • Advises clients regarding destinations, cultures, customs, weather and activities • Collects payments, books travel arrangements and pays applicable fees • Handles travel issues, conflicts, complaints, cancelations and refunds • Builds and maintains relationships with travel and tour vendors • Attends travel seminars and conferences • Conducts research on destinations and industry trends • Maintains accurate records of bookings, payments, transactions, phone calls and meetings • Contributes to agency efforts by accomplishing related tasks as needed

• Chat/Zoom with clients to determine travel needs, budgets and preferences. • Sells and coordinates transportation, accommodations, insurance, tours and activities. • Advises clients regarding destinations, cultures, customs, weather and activities. • Collects payments, books travel arrangements and pays applicable fees. • Handles travel issues, conflicts, complaints, cancelations and refunds. • Builds and maintains relationships with travel and tour vendors. • Attends travel seminars and conferences. • Conducts research on destinations and industry trends. • Maintains accurate records of bookings, payments, transactions, phone calls and meetings. • Contributes to agency efforts by accomplishing related tasks as needed.

• Chat/Zoom with clients to determine travel needs, budgets and preferences • Sells and coordinates transportation, accommodations, insurance, tours and activities • Advises clients regarding destinations, cultures, customs, weather and activities • Collects payments, books travel arrangements and pays applicable fees • Handles travel issues, conflicts, complaints, cancelations and refunds • Builds and maintains relationships with travel and tour vendors • Attends travel seminars and conferences • Conducts research on destinations and industry trends • Maintains accurate records of bookings, payments, transactions, phone calls and meetings • Contributes to agency efforts by accomplishing related tasks as needed

• The Principal Program Lead is a senior individual contributor responsible for leading the organization’s most complex, high-visibility strategic programs. • Working across business, technology, operations, and external partners, this role drives alignment, governance, execution, risk management, and delivery of initiatives that are critical to organizational success. • Principal Program Leads are deployed against the company’s highest-priority strategic initiatives and may move between programs over time based on business needs and portfolio priorities. • These leaders operate with significant autonomy and are accountable for driving successful outcomes across highly matrixed environments. • The initial assignment for this position will focus on technical delivery and operational readiness associated with major media facility construction and relocation initiatives. • Partnering closely with Global Real Estate, Engineering, Production Operations, Technology, Security, and external vendors, the Principal Program Lead will coordinate the successful delivery of all technology-related workstreams required to activate and transition new media facilities. • This role does not own facility design, construction, or real estate delivery. Instead, it serves as the strategic program leader responsible for integrating and coordinating the technology, operational readiness, and business transition activities necessary to support successful facility launches.