• Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups • Continuous learning during weekly Clinical Rounds and through other modalities • Ongoing collaboration with both virtual and in-office teammates via daily huddles • Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually • Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

• Engage with customers via chat to answer inquiries and resolve issues. • Assist customers with placing orders and managing account information. • Maintain up-to-date knowledge of Amazon's product offerings and policies. • Ensure professionalism and empathy in customer interactions. • Document customer interactions and feedback to improve services.

• Book accommodations on platforms like Airbnb, Booking.com, Expedia, and others. • Manage reservations, modifications, and cancellations as needed. • Identify potential individuals who can assist with travel bookings. • Promote the opportunity to work as a travel assistant under a commission-based model. • Onboard and guide new team members on how to effectively book trips using OTAs. • Track and manage performance, ensuring successful transactions and client satisfaction.

• Ensure that governance processes operate effectively and in line with Freeda’s Constitution and legal obligations. • Support the Chair in compliance with statutory requirements, including submission of annual returns where required. • Maintain accurate and up-to-date records and registers. • Support the Chair in arranging Management Committee meetings, the Annual General Meeting (AGM), and any Extraordinary General Meetings (EGMs) and documenting them. • Work in partnership with the Chair to prepare and distribute agendas. • Ensure that the CEO provides committee packs collated in an agreed timely and organised manner. • Ensure meetings are conducted in accordance with the Constitution, including correct procedures for nominations and voting. • Produce clear, accurate and impartial minutes and maintain official records and registers. • Track and monitor actions arising from meetings, ensuring progress is reported at subsequent meetings. • Ensure decisions and actions are clearly recorded and communicated. • Manage correspondence on behalf of the Committee, including drafting responses where appropriate. • Summarise key correspondence and updates for Committee meetings. • Support effective communication and information flow between Committee members. • Committee meetings are held bi-monthly (every two months). • Additional meetings may be required to support urgent or extraordinary business. • Preparation time is required in advance of meetings, including agenda planning, reviewing papers, and follow-up on actions. • Participation in Committee activities which facilitate a more in-depth understanding of Freeda’s work and Freeda fundraising events as outlined in the Committee’s terms of reference.