We build and invest in businesses that focus predominantly on healthcare payments and benefits technology.
Client Relationship Specialist
Location
Texas
Posted
16 hours ago
Salary
$50K - $53K / year
Seniority
Senior
Job Description
Client Relationship Specialist
A.E. Perkins
• Provide outstanding, dedicated client care while maintaining professional relationships with current, potential, and former clients. • Serve as the main point of contact for client questions or concerns, ensuring a positive and seamless client experience. • Resolve client issues, educate clients on products and services, and support strategies for retention and growth. • Collaborate with internal partners to execute business plans and strategies that align with company goals. • Maintain organized and accurate account information for each client, including records of interactions, service issues, and resolutions.
Job Requirements
- Bachelor’s Degree from an accredited institution required.
- 3+ years of account management experience preferred, with a focus on client relationship management and service delivery.
- Experience in Benefits Administration preferred.
- Intermediate to advanced skills in Microsoft Excel and other data management tools preferred.
- Ability to travel as needed, ideally once per year, to support client relationship initiatives.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k) Matching
- Flexible Spending Accounts
- Health Savings Accounts
- Disability & Life Insurance
- Employee Assistance Program
- LegalShield
- ID Shield
- Commuter Reimbursement Plan
- Tuition Reimbursement
- Bonus Pay – Our Client Experience team operates on a quarterly bonus structure with earning potential between 4% and 6% of base compensation quarterly.
- Wellable membership
- Telescope Health (telehealth) through Accresa
- Intellect (mental health) application
- Employee engagement activities, including voluntary events, raffles, book club, and more!
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