A.E. Perkins logo
A.E. Perkins

We build and invest in businesses that focus predominantly on healthcare payments and benefits technology.

Client Relationship Specialist

GeneralGeneralFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

16 hours ago

Salary

$50K - $53K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Client Relationship Specialist

A.E. Perkins

• Provide outstanding, dedicated client care while maintaining professional relationships with current, potential, and former clients. • Serve as the main point of contact for client questions or concerns, ensuring a positive and seamless client experience. • Resolve client issues, educate clients on products and services, and support strategies for retention and growth. • Collaborate with internal partners to execute business plans and strategies that align with company goals. • Maintain organized and accurate account information for each client, including records of interactions, service issues, and resolutions.

Job Requirements

  • Bachelor’s Degree from an accredited institution required.
  • 3+ years of account management experience preferred, with a focus on client relationship management and service delivery.
  • Experience in Benefits Administration preferred.
  • Intermediate to advanced skills in Microsoft Excel and other data management tools preferred.
  • Ability to travel as needed, ideally once per year, to support client relationship initiatives.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k) Matching
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Disability & Life Insurance
  • Employee Assistance Program
  • LegalShield
  • ID Shield
  • Commuter Reimbursement Plan
  • Tuition Reimbursement
  • Bonus Pay – Our Client Experience team operates on a quarterly bonus structure with earning potential between 4% and 6% of base compensation quarterly.
  • Wellable membership
  • Telescope Health (telehealth) through Accresa
  • Intellect (mental health) application
  • Employee engagement activities, including voluntary events, raffles, book club, and more!

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