Role Description The Director, Medical Affairs Congress Strategy and Execution, plays a pivotal role in Otsuka's Global Medical Affairs (GMA) organization, spearheading our non-promotional scientific communication efforts across our CNS portfolio. This position is instrumental in developing and implementing cutting-edge congress strategies that align with and elevate our overall GMA objectives. Reporting to the Senior Director of Medical Communications, this role will orchestrate Otsuka's presence at major medical congresses, ensuring maximum impact and value from our scientific communications. The ideal candidate will be a visionary leader with a deep understanding of the medical congress landscape and the ability to leverage innovative approaches to enhance scientific exchange. Key Responsibilities - Congress Strategy and Execution - Develop a comprehensive, multi-year congress strategy aligned with Otsuka's CNS product portfolio based on defined objectives. - Create and lead the Congress Steering Committee in partnership with key GMA stakeholders. - Identify and prioritize key international and regional congresses across therapeutic areas. - Partner with cross-functional stakeholders to orchestrate Otsuka's scientific presence at congresses, including: - Abstract submissions and poster presentations - Oral presentations and late-breaking clinical trial sessions - Sponsored symposia and educational sessions - Investigator meetings and closed sessions - Booth design and scientific content - Press activities and media engagement - Implement innovative digital strategies to extend congress reach and engagement. - Develop and execute strategic plans for pre-congress, on-site, and post-congress activities. - Create and manage congress budgets, ensuring cost-effectiveness and ROI. - Scientific Content Development and Delivery - Collaborate with GMA Medical Strategy, Publications, and Scientific Communications to develop high-quality presentations and materials. - Ensure all congress materials adhere to compliance standards and data publication embargoes. - Implement best practices for data visualization and scientific storytelling. - Coordinate with publication planning to align congress activities with broader publication strategies. - KOL Engagement and Relationship Management - Develop and execute strategies for engaging key opinion leaders before, during, and after congresses. - Organize and facilitate investigator meetings and advisory boards in conjunction with congresses. - Create opportunities for scientific exchange between Otsuka medical personnel and external experts. - Metrics and Analytics - Establish KPIs for congress activities and implement systems to track and analyze performance. - Conduct post-congress analysis to assess impact and identify areas for improvement. - Benchmark Otsuka's congress presence against competitors and industry best practices. - Innovation and Best Practices - Stay abreast of evolving trends in medical congress strategy and scientific communications. - Pilot innovative approaches to enhance engagement and scientific exchange at congresses. - Develop and implement best practices for virtual and hybrid congress participation. Qualifications - Advanced degree in life sciences (Ph.D., PharmD, or M.D. preferred). - 10+ years of experience in Medical Affairs, with at least 5 years focused on congress strategy and execution. - Proven track record of successful congress planning and implementation on a global scale. - Deep understanding of the medical congress landscape and evolving trends in scientific communications. Requirements - Experience in the CNS therapeutic area strongly preferred. - Strong leadership skills with the ability to influence and align diverse stakeholders. - Excellent project management abilities, including budget management and vendor oversight. - Innovative mindset with experience in implementing digital and virtual congress solutions. - Strong analytical skills and ability to derive insights from congress metrics and feedback. - Exceptional communication skills, both written and verbal, with the ability to translate complex scientific concepts for various audiences. - Demonstrated ability to build and maintain relationships with key opinion leaders and scientific experts. Benefits - Comprehensive medical, dental, vision, prescription drug coverage. - Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance. - Tuition reimbursement and student loan assistance. - A generous 401(k) match. - Flexible time off, paid holidays, and paid leave programs. - Other company provided benefits.

Role Description The Medical Records Coordinator is responsible for managing and maintaining patient medical records in compliance with organizational policies, HIPAA regulations, and applicable state and federal guidelines. This position ensures timely, accurate, and secure processing, storage, and retrieval of medical records and other third-party documentation to support quality patient care, billing accuracy, and regulatory compliance. - Maintain and organize electronic medical records with accuracy and confidentiality. - Process incoming and outgoing medical record requests, and other third-party documentation requests in accordance with HIPAA and company policy. - Ensure timely scanning, indexing, and filing of clinical documents into the Electronic Health Record (EHR) system. - Work collaboratively with clinical and administrative staff under the direction of Compliance to ensure documentation is complete and accurate. - Monitor and audit medical records for compliance and quality assurance. - Assist in responding to audits and chart reviews from internal and external stakeholders. - Serve as a point of contact for medical record inquiries from patients, providers, and third-party requestors. - Coordinate release of information requests, ensuring proper patient authorization and documentation. - Manage retention and destruction of records in accordance with policy and regulatory standards. - Support administrative functions including data entry, reporting, and documentation tracking as needed. Qualifications - High school diploma or equivalent required; Associate degree or certification in Health Information Management preferred. - Minimum of 2 years of experience in a medical records or health information role, preferably in a healthcare setting. - Knowledge of HIPAA regulations and medical terminology. - Experience with EHR systems (e.g., Athenahealth, Epic, or similar). - Strong attention to detail, organizational, and time management skills. - Ability to handle confidential information with discretion and professionalism. - Excellent communication and customer service skills. Requirements - May involve weekday evening hours to accommodate business needs. - Ability to work during normal business hours in Central or Eastern time zones. - Ability to sit for long periods of time. - Fine finger coordination required for typing, pressing objects such as utilizing laptop/mouse for communication and documentation purposes. - Ability to speak clearly with team members so others can understand. - Ability to hear and understand others when speaking. - Ability to view computer screen monitor. Benefits - Competitive compensation - Flexible schedule - In-person and virtual patient visits - Comprehensive admin support (front office, accounting, finance, payroll, HR, etc) - Professional development opportunities - Clinical community, support, and leadership - Medical, dental and vision benefits - Life insurance - Short and long-term disability - Paid vacation and holidays - Matching 401k plan - State of the art technology

• Provide healthcare industry expertise and management consulting support across client engagements within the Healthcare Practice. • Develop practice-wide methodologies that can be applied across account strategies and client plans. • Build and maintain strong account relationships with key client decision-makers. • Identify emerging industry issues and help develop the practice’s strategic response. • Support the development of strategic alliances and relationships across targeted healthcare markets. • Provide delivery assurance and execution support for engagements with priority clients. • Mentor and develop Guidehouse team members while supporting client delivery across engagements. • Demonstrate visible leadership within client accounts and across the broader practice. • Lead consulting engagements by shaping statements of work, developing project plans, writing proposals, presenting to client executives, and facilitating decisions with key stakeholders and influencers.

Role Description The Clinical Appeals Medical Director will perform medical necessity review of appeals, ensuring timely, accurate, quality, and compliant review of clinical appeals. Administers the decision-making process related to appeals, supports clinical operations, and facilitates communication among stakeholders. - Review and make determinations on complex clinical appeals in accordance with medical guidelines, internal policy, state and regulatory requirements. - Provide clinical expertise and guidance in the evaluation of appeals related to medical necessity and appropriateness of care. - Collaborate with cross-functional teams including legal, compliance, utilization management, and provider relations to ensure consistent, timely, and fair appeals adjudication. - Support the development and implementation of clinical guidelines and protocols to standardize the appeals process and improve outcomes. - Serve as a liaison between the organization, internal and external stakeholders. - Participate in quality assurance initiatives to enhance the overall effectiveness of the clinical appeals process. - Stay current with industry trends, regulations, and best practices related to clinical appeals and managed care. - Maintain required state licensure and board certification status. - Perform any other job-related duties as requested. Qualifications - Doctoral Medical degree (MD or DO) from an accredited institution required. - Bachelor's or Master's degree in Business Administration, Healthcare Administration, or Medical Management preferred. - Successful completion of a residency training program required. - Five (5) years Clinical practice experience required. - Five (5) years Managed care medical review/medical director experience preferred. Requirements - Excellent verbal and written communication skills. - Clinical decision making. - Healthcare policy knowledge. - Appeals processing. - Stakeholder communication. - Medical expertise. - Outcomes improvement. - Policy adherence. - Familiarity with medical necessity criteria and clinical guidelines. Licensure and Certification - Current, unrestricted license to practice medicine in state of practice as necessary to meet regulatory requirements required. - Board certification in a relevant clinical specialty required. - Re-certification as required by specialty board must be maintained. - MCG Certification is required or must be obtained within six months of hire. Working Conditions - General office environment; may be required to sit or stand for extended periods of time. - May be required to work additional hours outside normal business hours including evenings, weekends, and holidays. - Ability to travel as required by the needs of the department. Compensation Range $195,200.00 - $341,600.00. CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type Salary Organization Level Competencies - Fostering a Collaborative Workplace Culture. - Cultivate Partnerships. - Develop Self and Others. - Drive Execution. - Influence Others. - Pursue Personal Excellence. - Understand the Business. This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.