• Design, develop, and maintain automated test solutions for REST APIs, including authentication, authorization (RBAC), and request/response validation. • Build and enhance UI automation frameworks using modern testing tools and best practices. • Develop and maintain test automation scripts using Python and pytest. • Create and maintain test documentation, test cases, and defect reports. • Participate in defect triage, root cause analysis, and quality improvement initiatives. • Integrate automated tests into CI/CD pipelines to ensure continuous quality validation. • Collaborate closely with Software Engineers, Product Owners, and DevOps teams throughout the development lifecycle. • Contribute to quality assurance activities for conversational and voice-based AI solutions, including validation of user interactions, system responses, and performance characteristics. • Support performance and latency validation activities for real-time communication workflows.

• Design, develop, and maintain automated test solutions for REST APIs, including authentication, authorization (RBAC), and request/response validation. • Build and enhance UI automation frameworks using modern testing tools and best practices. • Develop and maintain test automation scripts using Python and pytest. • Create and maintain test documentation, test cases, and defect reports. • Participate in defect triage, root cause analysis, and quality improvement initiatives. • Integrate automated tests into CI/CD pipelines to ensure continuous quality validation. • Collaborate closely with Software Engineers, Product Owners, and DevOps teams throughout the development lifecycle. • Contribute to quality assurance activities for conversational and voice-based AI solutions, including validation of user interactions, system responses, and performance characteristics. • Support performance and latency validation activities for real-time communication workflows.

• Design, develop, and maintain automated test solutions for REST APIs, including authentication, authorization (RBAC), and request/response validation. • Build and enhance UI automation frameworks using modern testing tools and best practices. • Develop and maintain test automation scripts using Python and pytest. • Create and maintain test documentation, test cases, and defect reports. • Participate in defect triage, root cause analysis, and quality improvement initiatives. • Integrate automated tests into CI/CD pipelines to ensure continuous quality validation. • Collaborate closely with Software Engineers, Product Owners, and DevOps teams throughout the development lifecycle. • Contribute to quality assurance activities for conversational and voice-based AI solutions, including validation of user interactions, system responses, and performance characteristics. • Support performance and latency validation activities for real-time communication workflows.

• Lead quality collaboration: Work closely with product managers, developers, and stakeholders to define test objectives, clarify requirements, and align on quality goals • Drive test planning and execution: Design, organize, and execute comprehensive test plans and test cases using management tools, ensuring thorough coverage and traceability • Ensure testing excellence: Perform various testing levels (system, integration, regression, exploratory) while promoting adherence to manual testing best practices and overall test strategy • Own defect management: Conduct root cause analysis, resolve issues in collaboration with development teams, and clearly communicate risk or quality concerns to clients and team members • Mentor and support the QA team: Provide guidance to junior and mid-level QA engineers, encouraging continuous learning and sharing of testing best practices • Enhance QA processes: Collaborate with other QA teams to improve tools, methodologies, and testing workflows across the organization • Coordinate UAT and client readiness: Support UAT activities through training, coordination, and facilitating client sign-off for production readiness • Maintain QA documentation: Create and maintain detailed test reports, release notes, and QA documentation across all phases of the test lifecycle