• Manage and coordinate scheduling for all client engagements across the Internal Audit and Compliance divisions. • Serve as the primary liaison for scheduling requests and adjustments. • Implement and maintain a new system for tracking scheduled engagements. • Identify opportunities to improve scheduling efficiency and workflow processes. • Coordinate initial communications between consultants and clients to ensure smooth engagement setup. • Prepare and deliver preliminary engagement information and documentation to clients in advance of scheduled work. • Respond promptly and professionally to client requests and inquiries. • Work closely with consultants and unit leadership to align schedules with organizational priorities. • Provide regular updates on scheduling status and engagement tracking. • Maintain accurate records of scheduled engagements and client communications. • Assist in archiving engagement materials and maintaining record-retention systems in accordance with organizational policies. • Ensure documentation is stored accurately, consistently, and in compliance with retention requirements.

• Execute day-to-day campaign management across CookUnity's offline media channels including Linear TV, CTV, Online Video, Radio, Streaming Audio, and Podcasts • Support media planning, budget allocation, and pacing oversight; monitoring performance daily and flagging risks or opportunities to senior leadership • Own campaign trafficking, creative asset management, and quality assurance to ensure campaigns launch correctly and run smoothly • Build and maintain performance dashboards that track key metrics (impressions, CPM, CPV, reach, frequency, brand lift) with accuracy and clarity • Execute structured testing plans developed by senior team members from creative rotation to daypart optimization to audience targeting experiments • Collaborate with agency partners on campaign setup, optimization requests, and performance reporting • Support development of media recommendations by conducting competitive analysis, audience research, and channel performance deep-dives • Help build measurement frameworks by pulling data, reconciling discrepancies, and contributing to weekly/monthly reporting cycles • Stay current on offline media industry trends, platform updates, and emerging channels bringing fresh ideas and learning opportunities to the team • Work cross-functionally with Creative, Analytics, and other channel teams to ensure brand consistency and accurate tracking

• Monitor daily discussions across assigned clinician networks to maintain high levels of engagement, discussion quality, and clinical relevance. • Collaborate with medical societies, pharmaceutical, and medical device partners to coordinate clinical engagement projects and initiatives. • Support content development and dissemination to ensure relevant, evidence-based material is accessible to the clinician community. • Conduct outreach activities such as webinars, workshops, and training sessions to promote platform features and clinical education. • Track and report on engagement metrics, contributing to continuous improvement efforts. • Work cross-functionally with internal teams including product, sales, and clinical engagement management to align strategies and optimize user satisfaction.

• Provide support to technicians on maintenance-related tasks for platforms, contributing new ideas and developing skills and knowledge in the operations area.