• Develop, design, and integrate modern, high-performance, and scalable software solutions • Take responsibility for the entire software lifecycle — including architecture, quality assurance, deployment, and technical evolution • Own analysis and development packages and manage complex integrations across distributed system landscapes • Make sound technology decisions, evaluate frameworks, tools, and platforms • Shape a sustainable, scalable software architecture • Improve software and development processes, conduct code reviews, and establish best practices in clean code, testing, automation, and architecture • Provide coaching and mentoring and provide technical leadership for small developer teams, support technical challenges, and contribute to the continuous development of the engineering team

• Design, build, and optimize multi-channel outbound sequences using Clay-based enrichment workflows and n8n automation pipelines, connecting firmographic signals, technographic data, and intent sources to personalized outreach at scale. • Build and maintain prospect lists and enriched account profiles that give BDRs and AEs the context they need for relevant first conversations: not generic outreach. • Own the signal-based selling infrastructure that detects buying triggers (technographic changes, competitive displacement events, expansion indicators) and routes the right signal to the right rep at the right time. • Build and manage automated nudge sequences for stalled transactional deals, detecting inertia from CRM stage duration and engagement data, and triggering follow-ups without requiring AE manual tracking. • Own CRM health: automated deduplication routines, data validation at point of entry, integration monitoring between the CRM and connected tools, and periodic audits that catch data decay before it degrades pipeline reporting. • Build upsell signal detection and churn risk systems for the CS team: flagging expansion triggers, declining usage, champion departure, and billing anomalies, then connecting those signals to automated outreach workflows. • Evaluate, integrate, and manage the AI-powered GTM tooling stack, separating what actually compounds our advantage from what generates noise.

• Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions • Documents, reviews and ensures that all quality and change control standards are met • Writes custom code or scripts to automate infrastructure, monitoring services, and test cases • Works with vendors and partners for the successful implementation of critical tooling and platforms • Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively • Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment • Evaluates new technologies for adoption across the enterprise • Participates in and leads review board sessions to drive consistency across the enterprise • Fields questions from engineers, product teams, or support teams • Monitors tools and participates in conversations to encourage collaboration across product teams • Provides application support for software running in production • Acts as a technical escalation point for the engineers on the team • Provides leadership, mentoring, and coaching to Software Engineers • Attracts, retains, and develops top talent to build a world class Software Engineering Team • Conducts annual and mid-year reviews by reviewing individual development plans and team feedback • Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests • Acts as a proponent of modern software development practices • Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams • Participates in and contributes to learning activities around modern software design and development core practices (communities of practice) • Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations • Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems

• Assists in developing, testing, deploying, and maintaining software. • Follows best practices established by the organization and participates in improvement conversations. • Consistently helps the team achieve results, even under tough circumstances. • Learns through successful and failed experiment when tackling new problems. • Actively seeks ways to grow and be challenged using both formal and informal development channels. • Builds partnerships and works collaboratively with others to meet shared objectives. • Collaborates with other team members in agile processes. • Relates openly and comfortably with diverse groups of people.