Engineering the flow of healthcare.
Registered Nurse Supervisor
Location
United States
Posted
1 day ago
Salary
$80K - $100K / year
Seniority
Senior
Job Description
Registered Nurse Supervisor
Cadence Health, Inc.
• Lead the day-to-day operations of a remote team of RNs and LPNs responsible for reviewing and resolving real-time patient alerts across remote monitoring workflows. • Monitor queue performance, alert resolution times, throughput, billable activity, and staffing coverage to ensure operational targets and clinical service levels are consistently met. • Conduct clinical audits and chart reviews to evaluate triage quality, documentation accuracy, escalation appropriateness, and adherence to guideline-directed care protocols. • Provide structured coaching, real-time feedback, and formal performance management to improve both clinical judgment and productivity in a fast-paced, metric-driven environment. • Partner with RN Managers and clinical leadership on escalation pathways, staffing models, workflow optimization, and ongoing clinical education initiatives. • Support hiring and onboarding efforts by evaluating candidates for triage readiness, clinical decision-making, communication skills, and operational fit within a queue-based care environment. • Contribute directly to patient care as needed, supporting alert management workflows and ensuring continuity of care during periods of high volume or staffing constraints.
Job Requirements
- Active, unencumbered compact RN license required.
- Minimum of 5 years of experience as a practicing Registered Nurse in triage, acute care, ICU, urgent care, remote patient monitoring, or chronic disease management settings.
- Minimum of 1 year of supervisory or management experience leading nurses in high-volume, queue-based, triage, or remote care delivery environments.
- Demonstrated experience evaluating clinical quality, triage decision-making, escalation appropriateness, and documentation accuracy in alert-driven workflows.
- Strong operational management experience with performance metrics including alert volume, throughput, call handling time, staffing coverage, and productivity targets.
- Experience managing remote teams, including scheduling, PTO coordination, staffing coverage, and performance management in continuous operations environments preferred.
- Strong written and verbal communication skills with experience leading team meetings, conducting 1:1s, and collaborating cross-functionally with clinical leadership.
- Comfort with AI-assisted clinical tools (such as Gemini, Open Evidence, or comparable platforms)
Benefits
- Competitive pay & equity*
- Fully remote
- Comprehensive health coverage: Medical, dental & vision
- Paid time off
- 401k plan + matching
- Paid parental leave
- Home office stipend
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