When Image Experience Matters
Field Installation Technician
Location
New York
Posted
3 days ago
Salary
0
Seniority
Mid Level
Job Description
Field Installation Technician
Planar
• Install displays, mounting hardware, A/V equipment, and interconnectivity equipment at customer locations independently or with a team • Maintain and service installed products at customer locations • Provide installation, setup and teardown of product for demos and trade shows • Report and escalate product issues and resolution to appropriate personnel • Work with Technical Support and Engineering teams to resolve issues when standard troubleshooting and replacement of hardware does not fix the problem • Provide training and certification to integrators on site when appropriate conditions apply. • Provide accurate notes and documentation on completed projects • Provide backup support to the Tech Support/Helpdesk to provide answers to customers' technical requests via phone and email • Communicate end-user feedback and issues to appropriate personnel, and proactively propose solutions or appropriate actions • Ability to maintain acceptable standards of office conduct • Ability to come to work demonstrating timely and regular attendance • Ability to handle stress effectively • Ability to learn on the job in a fast-paced environment
Job Requirements
- What You'll Need: **
- Excellent interpersonal, telephone, customer service, time management, and decision-making skills essential
- Excellent written and oral communication skills and demonstrated ability to communicate appropriate information to customers and team members in a professional manner
- Ability to communicate effectively in writing to provide documentation on completed installations
- Understanding of order process, escalation process, and ability to provide feedback to Project Manager
- Ability to effectively maintain professional appearance and demeanor in a variety of work environments
- Ability to work unsupervised while remaining efficient and productive, completing work in an exceptional manner
- Comfortable using standard hand tools
- Basic understanding of electronics, connectivity concepts
- General knowledge of HVAC and Power requirements
- Knowledge of various A/V cables including but not limited to HDMI and CAT 6
- Understanding of wiring schematics, measurements and system drawings.
- Must be able to read Visio and / or CAD drawings
- Ability to create Visio or CAD line drawings is desired
- 3rd party Control knowledge (Creston, AMX etc) is desired
- System integration experience is desired
- Government Clearance desired
- Comfortable working on a ladder for extended periods of time
- Ability to use Microsoft Office Suite
- Knowledge of the order process, escalation process, and providing project feedback to the Product Management team
- Mental ability to conduct on-going interpersonal interactions, analyze and solve problems essential
- Ability to actively participate in team development and team-oriented processes.
- Physical ability to use computer hardware/software required.
- Must be able to pass a 5 panel drug screen at any time base on client onsite requirement.
Benefits
- All benefits start on first day of employment!**
- 75% employer-paid medical for employee. Family coverage also included.
- 100% employer paid dental, and vision for employee and dependents
- 100% employer paid long-term, short-term disability, and life insurance policy
- 401k Match, if you’re contributing 5% we match 4%. 100% vested immediately.
- 10 paid holidays
- Starting at 15 days paid PTO (inclusive of sick and vacation time) annually
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
Related Guides
Related Categories
Related Job Pages
More General Jobs
Registered Dietitian, CNS
Berry StreetWe believe that children, young people and families should be safe, thriving and hopeful.
• Provide life-changing medical nutrition therapy via remote sessions to clients who fit your areas of specialty. • Work from anywhere in the U.S. and choose the hours that fit your schedule best. This is a 1099-Contractor position. • Create personalized, evidence-based nutrition plans tailored to client needs and preferences. • Provide resources and educational materials to clients to support their health journey. • Strengthen client relationships to improve retention. • Use online telehealth tools to track progress, answer client questions, etc. • Stay current with the latest research and trends in nutrition and wellness. • Collaborate with other healthcare professionals if applicable to ensure comprehensive care for clients with complex health needs. • Maintain timely, accurate records of client sessions and progress.
Registered Dietitian, CNS
Berry StreetWe believe that children, young people and families should be safe, thriving and hopeful.
• Provide life-changing medical nutrition therapy via remote sessions to clients who fit your areas of specialty. • Work from anywhere in the U.S. and choose the hours that fit your schedule best. This is a 1099-Contractor position. • Create personalized, evidence-based nutrition plans tailored to client needs and preferences. • Provide resources and educational materials to clients to support their health journey. • Strengthen client relationships to improve retention. • Use online telehealth tools to track progress, answer client questions, etc. • Stay current with the latest research and trends in nutrition and wellness. • Collaborate with other healthcare professionals if applicable to ensure comprehensive care for clients with complex health needs. • Maintain timely, accurate records of client sessions and progress.
Registered Dietitian, CNS
Berry StreetWe believe that children, young people and families should be safe, thriving and hopeful.
• Provide life-changing medical nutrition therapy via remote sessions to clients who fit your areas of specialty. • Work from anywhere in the U.S. and choose the hours that fit your schedule best. This is a 1099-Contractor position. • Create personalized, evidence-based nutrition plans tailored to client needs and preferences. • Provide resources and educational materials to clients to support their health journey. • Strengthen client relationships to improve retention. • Use online telehealth tools to track progress, answer client questions, etc. • Stay current with the latest research and trends in nutrition and wellness. • Collaborate with other healthcare professionals if applicable to ensure comprehensive care for clients with complex health needs. • Maintain timely, accurate records of client sessions and progress.
Registered Dietitian, CNS
Berry StreetWe believe that children, young people and families should be safe, thriving and hopeful.
• Provide life-changing medical nutrition therapy via remote sessions to clients who fit your areas of specialty. • Work from anywhere in the U.S. and choose the hours that fit your schedule best. This is a 1099-Contractor position. • Create personalized, evidence-based nutrition plans tailored to client needs and preferences. • Provide resources and educational materials to clients to support their health journey. • Strengthen client relationships to improve retention. • Use online telehealth tools to track progress, answer client questions, etc. • Stay current with the latest research and trends in nutrition and wellness. • Collaborate with other healthcare professionals if applicable to ensure comprehensive care for clients with complex health needs. • Maintain timely, accurate records of client sessions and progress.
