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Maintenance Coordinator
Location
Canada
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Maintenance Coordinator
Curbcut
• Triage incoming maintenance requests and assess severity, urgency, and next steps • Manage work orders from initial intake through final resolution • Ensure service requests are assigned, tracked, and completed within established service level expectations • Monitor maintenance workflows and proactively identify delays or potential issues • Serve as a primary point of contact for residents regarding maintenance-related concerns • Provide timely updates and clear communication throughout the repair process • Deliver a high level of customer service while managing resident expectations • Partner with internal teams to ensure a positive resident experience • Source, schedule, and dispatch vendors to complete maintenance and repair work • Coordinate appointments and ensure vendors meet company standards for quality, responsiveness, and compliance • Follow up on outstanding work orders and verify completion of repairs • Build strong working relationships with maintenance vendors and service providers • Obtain bids and negotiate pricing for larger repairs and recurring projects • Support cost-control efforts by identifying efficient repair solutions • Ensure maintenance work complies with municipal requirements, HOA regulations, safety standards, and Fair Housing guidelines • Maintain accurate documentation related to repairs, vendor activity, and project outcomes • Partner closely with Property Management, Resident Services, and Maintenance teams to resolve issues efficiently • Escalate complex maintenance concerns and operational risks as appropriate • Support process improvements that enhance service quality, response times, and operational efficiency
Job Requirements
- 2+ years of experience in property management, maintenance coordination, vendor management, or a related field
- Experience supporting maintenance operations within residential real estate, preferably single-family rentals
- Familiarity with maintenance-related products, services, and repair processes
- Strong organizational, communication, and problem-solving skills
- Ability to manage multiple work orders, vendors, and priorities simultaneously
- Flexibility to work occasional evenings, weekends, and participate in on-call rotations as needed
Benefits
- Competitive benefits
- Generous PTO
- Paid parental leave
- 401(k) match
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