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Heartbeat Health

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Virtual Medical Assistant – MST

Executive AssistantExecutive AssistantFull TimeRemoteSeniorTeam 11-50H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$20 - $24 / hour

Seniority

Senior

High School3 yrs expEnglish

Job Description

Virtual Medical Assistant – MST

Heartbeat Health

• Receive Warm hand off of patients from internal and external call transfers • Verify contact info • Schedule first MD visit • Establish plan for vitals • Conduct initial KCCQ survey • Obtain baseline vitals if able - to include weight • Medication reconciliation • Verify Medical history/diagnostics • Arrange for lab draw • Arrange for Diagnostics • Prepare patients for physician visits. • Connect with patients, ensure video and audio work, add interpreters as needed. • Obtain signed consent. • Obtain photos of insurance cards • Utilize translator services to communicate with non-English speaking patients • Chart prep • Initiate visit • Document symptom's • Record patient’s height, weight and vitals based on outside records or patient's self reported information. • Identify and document the patient's preferred pharmacy in their chart under Profile. • Maintain communication with provider, reporting information relevant to visit • Schedule follow up appointments • Appt confirmation calls for next day • Chart checks • Chart Prep for visits for the next day

Job Requirements

  • Education: High school diploma or equivalent
  • Certifications: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required
  • Experience:
  • 1-3 Years of experience as a Medical Assistant within Cardiology
  • Experience with providing virtual care to patients
  • Soft Skills:
  • Exceptional people skills and a GREAT communicator
  • Passion for delivering an outstanding patient experience
  • Detail-oriented with a focus on processes
  • Fast learner while being flexible and adaptable
  • Outstanding organizational and multitasking abilities
  • Self-driven and excited to support new technology

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