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Virtual Medical Assistant – MST
Location
United States
Posted
2 days ago
Salary
$20 - $24 / hour
Seniority
Senior
Job Description
Virtual Medical Assistant – MST
Heartbeat Health
• Receive Warm hand off of patients from internal and external call transfers • Verify contact info • Schedule first MD visit • Establish plan for vitals • Conduct initial KCCQ survey • Obtain baseline vitals if able - to include weight • Medication reconciliation • Verify Medical history/diagnostics • Arrange for lab draw • Arrange for Diagnostics • Prepare patients for physician visits. • Connect with patients, ensure video and audio work, add interpreters as needed. • Obtain signed consent. • Obtain photos of insurance cards • Utilize translator services to communicate with non-English speaking patients • Chart prep • Initiate visit • Document symptom's • Record patient’s height, weight and vitals based on outside records or patient's self reported information. • Identify and document the patient's preferred pharmacy in their chart under Profile. • Maintain communication with provider, reporting information relevant to visit • Schedule follow up appointments • Appt confirmation calls for next day • Chart checks • Chart Prep for visits for the next day
Job Requirements
- Education: High school diploma or equivalent
- Certifications: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required
- Experience:
- 1-3 Years of experience as a Medical Assistant within Cardiology
- Experience with providing virtual care to patients
- Soft Skills:
- Exceptional people skills and a GREAT communicator
- Passion for delivering an outstanding patient experience
- Detail-oriented with a focus on processes
- Fast learner while being flexible and adaptable
- Outstanding organizational and multitasking abilities
- Self-driven and excited to support new technology
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