The first complete platform for modern accounting firms.
Delivery Lead
Location
United States
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Delivery Lead
Aiwyn
• Own the end-to-end success of complex, multi-product customer implementations. • Develop and maintain comprehensive program plans that coordinate multiple workstreams, phases, and product deployments. • Ensure all implementation activity stays on schedule, on scope, and aligned to delivery objectives. • Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function. • Serve as the primary delivery leader for enterprise customers throughout the implementation. • Facilitate executive-level conversations on program progress, key decisions, and delivery strategy. • Own scope integrity across the program — identify scope creep early, manage change control, and communicate tradeoffs to both the customer and internal leadership. • Partner closely with the Solutions Architect to ensure the proposed solution is being executed as designed. • Establish and own the operational rhythm of the program — weekly syncs, milestone reviews, status reporting, and executive readouts.
Job Requirements
- 6+ years in implementation, program management, or professional services delivery at a SaaS or enterprise software company
- Proven experience managing multi-phase, multi-stakeholder implementation programs — not just individual projects
- Strong track record of executive-level customer communication and relationship management in a delivery context
- Experience coordinating cross-functional delivery teams without direct management authority
- Familiarity with technical implementation concepts — data migration, system configuration, integration architecture — sufficient to hold technical workstreams accountable
- PMP, PgMP, or equivalent program management certification is a plus, not a requirement
- Prior experience in accounting technology, fintech, ERP, or practice management software is a meaningful differentiator
Benefits
- Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls.
- Remote - work-from-anywhere culture
- Flexible PTO
- World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support.
- Stock options - every Full Time Employee has ownership in Aiwyn's future and success.
- 401(k) matching
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