• Ensure a timely, ethical editorial workflow for the assigned portfolio • Communicate daily with editors, authors, reviewers, and APA Journals staff • Manage manuscript submission process from initial author submission through peer review • Review submitted manuscripts for adherence to submission requirements and compliance • Provide extensive technical support and troubleshooting for Editorial Manager • Prepare reports on editorial statistics for editors and APA staff • Solve problems arising in the peer review process • Design departmental process improvements and lead training sessions

• Booking and managing all aspects of client travel arrangements • Recommending destinations, travel options, and exclusive deals • Maintaining strong client relationships through exceptional service • Staying informed on the latest travel trends and offers

• Assist clients in booking travel arrangements including flights, hotels, cruises, resorts, and vacation packages • Provide tailored travel recommendations based on each clients needs and preferences • Manage all booking logistics through online platforms and maintain accurate client records • Communicate professionally via phone, email, and messaging tools to address questions, changes, or concerns • Stay up to date on travel trends, supplier promotions, and destination options • Deliver high-quality support before, during, and after travel to ensure a great customer experience • Build strong client relationships that support repeat business and referrals

• Help clients plan and book travel experiences, including cruises, hotels, tours, flights, and rental cars • Provide excellent service and timely follow-up • Learn and stay up to date with supplier training and promotions (provided) • Utilize booking platforms, CRM tools, and digital resources • Maintain a high level of professionalism and organization while working independently