Workster is an International HR Consultancy leveraging 15 years of experience in global Talent Acquisition & Consulting.
Multilingual Customer Advisor
Location
Portugal
Posted
3 days ago
Salary
€1K - €1.3K / month
Seniority
Senior
Job Description
Multilingual Customer Advisor
Workster
• Respond to customer requests by phone, email or chat • Manage questions, complaints and requests for information • Ensure the monitoring and updating of customer files • Offer suitable solutions and build customer loyalty • Respect internal procedures and quality objectives • Forward complex requests to the relevant departments
Job Requirements
- Level C1 or native in German OR Italian OR Polish OR French OR Dutch (Mandatory)
- Level intermediate in English B2 minimum (Required)
- Availability to work according to a rotating schedule: 5 days a week, 2 days off, flexible hours sometimes including Saturday and Sunday (Mandatory)
- Reside in Portugal and willing to work remotely
- Hold a high school diploma or equivalent (Required)
- Commitment to 6 months minimum (Mandatory)
- Passport/ID card from a European Union country or specific work permit for the country of work (Mandatory)
- Comfortable with computers (Appreciated)
- Experience in customer service, call center, receptionist, support or customer contact (Appreciated)
Benefits
- Mutual insurance with employer coverage (supplementary health insurance)
- Initial training for effective job placement
- Opportunity to represent a recognized international brand in the customer relations sector
- Opportunity to expand your professional network across Europe
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