The most trusted software to unify and power advanced influencer marketing for the world’s most innovative enterprises
Customer Enablement Specialist
Location
Poland
Posted
3 days ago
Salary
zł144K - zł172K / year
Seniority
Junior
Job Description
Customer Enablement Specialist
CreatorIQ
• Deliver live and virtual trainings covering platform fundamentals, features, and best practices. • Support global webinar programs, office hours, and recurring training cadences. • Use standardized curriculum and materials to ensure consistent delivery quality. • Adapt sessions to different customer audiences and experience levels. • Collect and share training feedback to inform curriculum improvements. • Use the LMS for enrollments, session logistics, and engagement tracking. • Identify content gaps and escalate needs to Product Education. • Provide enablement insights to Product, CS, and Support teams. • Assist in delivering customized training sessions aligned to SAG customer workflows and goals. • Build and maintain customer-specific Help Centers for SAG customers. • Ensure customers have a centralized, tailored education hub.
Job Requirements
- 1+ years experience in customer enablement, training, implementation, or CS in SaaS.
- Proven experience delivering live customer training.
- Strong written communication and documentation skills.
- Comfort balancing standardized and customized enablement.
- Highly organized and execution-focused.
- Nice to have:
- Familiarity with LMS and knowledge base platforms.
- Experience supporting enterprise customers.
Benefits
- People: work with talented, collaborative, and friendly people who love what they do.
- Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.
- Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!
- Work/life harmony: 26 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
- Medical insurance, life insurance, and business travel insurance
- Stock options as part of our equity-sharing program.
- Comprehensive perks program providing stipends for cell phone and internet, home office setup, mental wellness, professional development and tuition reimbursement, plus occasional company-funded meal opportunities throughout the year.
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