Harper (YC W25) logo
Harper (YC W25)

Harper is a commercial insurance agency built on AI-native tech stack.

Customer Intake Specialist

GeneralGeneralFull TimeRemoteSeniorTeam 1-10Since 2024H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$50K - $60K / year

Seniority

Senior

High SchoolEnglish

Job Description

Customer Intake Specialist

Harper (YC W25)

• Handle back-to-back customer calls. • Capture information with precision. • Be the face of Harper. • Flag edge cases. • Feed the system.

Job Requirements

  • Prior experience in high-volume phone or customer-facing roles
  • Strong typing speed and multitasking
  • Professional communication
  • Reliable internet and a quiet work environment
  • Availability Monday–Friday with coverage across ET and PT
  • Bilingual (Spanish) (Nice to have)
  • CRM or call-center software experience (Nice to have)

Benefits

  • Health, dental, and vision insurance

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