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Qventus, Inc logo
Qventus, Inc

Your AI teammates to automate hospital operations.

Forward-Deployed AI Solution Architect

Solutions EngineerSolutions EngineerOtherRemoteSeniorTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

104 days ago

Salary

$220K - $275K / year

Seniority

Senior

Job Description

Forward-Deployed AI Solution Architect

Qventus, Inc

• Develop a deep understanding of client context and Qventus capabilities to identify high-leverage opportunities for rapid impact with bespoke AI Operational Assistant workflows • Responsible for the design, execution, and optimization of bespoke AI Operational Assistant use cases at the client • Technical Implementation • Leverage LLM-based AI (GPT, Claude, Gemini, LLaMA, etc.) to build advanced conversational systems. • Apply conversation modeling techniques like state machines, decision trees, and graph-based flows. • Use frameworks such as Dialogflow, Rasa, Amazon Lex, Langchain, or similar tools. • Collaborate with backend teams to integrate bots with APIs, CRMs, and enterprise systems. • Enhance bot functionality with custom scripts, API calls, and external system integrations. • Optimization, Testing & Maintenance • Continuously tune and improve intent recognition and response quality using real user data. • Monitor and resolve conversation breakdowns, mismatches, and fallback issues. • Develop and run unit, regression, and A/B tests to ensure conversational performance. • Implement real-time monitoring, analytics, and logging to drive performance insights. • Collaboration & Documentation • Shape client use cases in partnership with the AI Solution Consultant • Collaborate closely with Qventus architects, engineers, and data scientists, as well as client end-users and IT teams to define and refine product requirements • Work closely with software engineers and data scientists to refine LLM integration and behavior. • Document conversation logic, prompt structures, and decision workflows for scalability and maintainability. • Mentor and support cross-functional teammates across forward-deployed client team

Job Requirements

  • 5+ years of experience and proven track record in product management or solution architect roles
  • Strong communicator with the ability to influence and collaborate across all levels
  • Hands-on experience with agentic design and prompt engineering + architecture
  • Strong coder with demonstrated proficiency in programming languages such as Python, Java, C++, TypeScript/JavaScript, or similar
  • A go-to expert on emerging LLM technologies
  • High customer empathy and passion for real-world impact and solving meaningful problems
  • Self-starter, confident in troubleshooting complex systems issues independently
  • Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users
  • Demonstrated ability to collaborate effectively in teams of technical and non-technical individuals, and comfortable working in a rapidly changing environment with dynamic objectives and iteration with users.
  • Ability to travel as needed to client sites (expected 25-50%)

Benefits

  • Open Paid Time Off
  • Paid parental leave
  • Professional development
  • Wellness and technology stipends
  • Generous employee referral bonus
  • Employee stock option awards

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