BRINC Drones logo
BRINC Drones

Technology in the Service of Public Safety

DFR Installation Technician

GeneralGeneralFull TimeRemoteSeniorTeam 51-200Since 2019H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$65K - $95K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishAssemblyLinuxMacOS

Job Description

DFR Installation Technician

BRINC Drones

• Travel to customer sites in varying weather conditions to assemble, troubleshoot, and maintain BRINC hardware and software. • Proactively engage with customers to understand their needs, provide timely service, and address any issues or concerns during implementation. • Work with internal stakeholders to troubleshoot hardware and software issues. • Work closely with internal stakeholders to advocate for customer needs and drive product enhancements based on customer feedback. • Ensure installations comply with building codes & safety standards. • Maintain strong relationships with our Law Enforcement / Public Safety customers to drive customer success and satisfaction.

Job Requirements

  • Ability to assemble and disassemble products, following installation guidelines & manuals when appropriate
  • Basic computer knowledge and networking aptitude
  • Basic operational knowledge of MacOS, Windows or Linux operating systems
  • General working experience with electronics components, low and high voltage electrical wiring, and general knowledge of mechanics as it relates to hardware assembly and troubleshooting
  • Experience working in a fast paced environment
  • Ability to work independently and in a small team, take initiative, and communicate effectively
  • Ability to independently book and manage all aspects of travel, including flights, accommodations, ground transportation, and itineraries.
  • Ability to safely climb and work from ladders at various heights, as needed for the role.
  • Ability to lift and carry heavy objects of varying weights, as required for the role.
  • Must possess a valid driver's license with a clean driving record.

Benefits

  • Comprehensive medical, dental and vision plans for our employees and their families
  • 401K plan
  • Maternity and paternity leave
  • Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
  • Flexible work environment
  • Orca pass (for those in Puget Sound)
  • Free parking (Seattle office)
  • Free snacks, drinks and espresso (Seattle office)

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