Technology in the Service of Public Safety
DFR Installation Technician
Location
United States
Posted
1 day ago
Salary
$65K - $95K / year
Seniority
Senior
Job Description
DFR Installation Technician
BRINC Drones
• Travel to customer sites in varying weather conditions to assemble, troubleshoot, and maintain BRINC hardware and software. • Proactively engage with customers to understand their needs, provide timely service, and address any issues or concerns during implementation. • Work with internal stakeholders to troubleshoot hardware and software issues. • Work closely with internal stakeholders to advocate for customer needs and drive product enhancements based on customer feedback. • Ensure installations comply with building codes & safety standards. • Maintain strong relationships with our Law Enforcement / Public Safety customers to drive customer success and satisfaction.
Job Requirements
- Ability to assemble and disassemble products, following installation guidelines & manuals when appropriate
- Basic computer knowledge and networking aptitude
- Basic operational knowledge of MacOS, Windows or Linux operating systems
- General working experience with electronics components, low and high voltage electrical wiring, and general knowledge of mechanics as it relates to hardware assembly and troubleshooting
- Experience working in a fast paced environment
- Ability to work independently and in a small team, take initiative, and communicate effectively
- Ability to independently book and manage all aspects of travel, including flights, accommodations, ground transportation, and itineraries.
- Ability to safely climb and work from ladders at various heights, as needed for the role.
- Ability to lift and carry heavy objects of varying weights, as required for the role.
- Must possess a valid driver's license with a clean driving record.
Benefits
- Comprehensive medical, dental and vision plans for our employees and their families
- 401K plan
- Maternity and paternity leave
- Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
- Flexible work environment
- Orca pass (for those in Puget Sound)
- Free parking (Seattle office)
- Free snacks, drinks and espresso (Seattle office)
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