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Amphenol ICC

Amphenol Corporation is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin. For additional company information please visit our website at https://www.amphenol-cs.com/

QAD ERP Analyst

Location

United States

Posted

17 days ago

Salary

$80K - $115K / year

Seniority

Mid Level

No structured requirement data.

Job Description

QAD ERP Analyst

Amphenol ICC

Role Description The QAD Support Analyst will be responsible for providing technical support and guidance for our ERP QAD system. In this role, you will provide technical support and expertise for the QAD Enterprise Resource Planning (ERP) system. You will troubleshoot, resolve issues, and assist users in optimizing their use of the QAD ERP platform to improve business processes. Key Responsibilities - Technical Support: - Provide day-to-day support for the QAD ERP system, responding to user inquiries, troubleshooting issues, and resolving technical problems in a timely manner. - Assist users in navigating and utilizing QAD ERP functionality effectively. - System Maintenance & Updates: - Monitor and maintain the QAD ERP system, ensuring its optimal performance. - Support QAD system upgrades, patches, and updates. - Collaborate with IT teams to implement system improvements and ensure the security and stability of the ERP system. - Issue Diagnosis & Resolution: - Diagnose, troubleshoot, and resolve ERP application issues related to functionality, performance, or integration. - Work with internal teams and vendors to resolve complex issues as required. - User Training & Documentation: - Provide training sessions and create documentation for end users to ensure they are proficient in using QAD ERP. - Create and update user guides, FAQs, and other documentation to enhance user experience. - Customization & Configuration: - Support the customization of QAD ERP modules to meet business requirements. - Work with business analysts and developers to configure QAD ERP to support business processes. - System Integration & Interfaces: - Assist with the integration of QAD ERP with other internal systems or third-party applications. - Troubleshoot and resolve interface issues between systems and data exchange. - Reporting & Data Management: - Develop and maintain reports, dashboards, and queries to support decision-making. - Ensure data integrity within the QAD system. - Collaboration & Continuous Improvement: - Work closely with business units to understand requirements and implement solutions to optimize business processes. - Suggest and implement process improvements related to QAD ERP usage. Qualifications - Certifications in QAD ERP or related technical areas. - Experience with QAD modules such as Manufacturing, Distribution, or Financials. - Knowledge of integration technologies (e.g., API, middleware, EDI). - Familiarity with cloud-based ERP systems and modern ERP architectures. Personal Attributes - Strong analytical and troubleshooting abilities. - Excellent attention to detail and ability to work independently. - Customer service-oriented mindset with a focus on user satisfaction. - Ability to work well under pressure and prioritize tasks effectively. Benefits - Competitive Compensation package, including competitive salaries, progressive employee incentive plans, retirement plans, comprehensive benefits. - Opportunity for Global Impact by shaping the company's technological future. - Growth and Advancement opportunities, including access to training and development and education allowances. - Autonomy and Ownership in a dynamic environment where your ideas are valued. - Commitment to Diversity, fostering a culture of inclusion and belonging. - Rewards, Benefits and incentives, including health, dental, vision & traveler's insurance. - Amazing team culture where cross-functional teamwork is encouraged.

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