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The operating system for the trades
Software Engineer, Test
Location
United States
Posted
25 days ago
Salary
$94.7K - $152K / year
Seniority
Mid Level
Job Description
Software Engineer, Test
ServiceTitan
Role Description As a Software Engineer, Test on the Dispatch Engineering Proton Squad, you'll own automated test coverage for one of ServiceTitan's highest-traffic domains — the systems that power scheduling, routing, and dispatching for 15,000+ contractor businesses. This is a hands-on automation role for someone early in their career who wants to grow into a core quality engineer on a high-impact, AI-forward squad. Our team treats Claude and AI-assisted workflows as the primary way we author tests, debug failures, and investigate issues — not an optional add-on. What you'll do: - Build and maintain end-to-end and component tests in Playwright for the custom dispatch board and related technician workflows, while maintaining existing Cypress suites during migration. - Build and maintain K6 load and performance tests for high-traffic Dispatch paths and help interpret results. - Integrate tests into the CI/CD pipeline so they run automatically in the squad's continuous-deployment environment. - Use Claude and AI-assisted workflows as your default method for test creation, debugging, and investigation. - Perform exploratory validation of new features in lower environments and help sign off production deployment of hotfixes. - Identify, document, and track defects in Jira with clear, reproducible reports — steps to reproduce, severity, and potential impact. - Participate in daily stand-ups, sprint planning, and grooming sessions, providing feedback on test results, coverage, and acceptance criteria. Qualifications - 1–3 years of experience in software test automation (UI and API). - Foundational knowledge of web testing elements: HTML, CSS, XPath, and object-oriented programming concepts. - Familiarity with JavaScript/TypeScript (C# is a plus). - Working knowledge of Git and code-deployment concepts. - Solid grasp of software testing fundamentals — SDLC and functional, regression, unit, and integration testing. - Demonstrated use of AI coding assistants (Claude, Copilot, or similar) in a real testing or development workflow, and genuine enthusiasm for making AI a core part of how you work. - Self-motivated, proactive, and detail-oriented, with the judgment to know when to ask for guidance. - Familiarity with Jira for defect tracking and test-case management. Requirements - Hands-on experience with Playwright or K6 (nice to have). - Exposure to CI/CD tooling (TeamCity, Jenkins, CircleCI, GitHub Actions, or similar) (nice to have). - Experience building or sharing reusable AI skills/prompts for engineering tasks (nice to have). - Familiarity with the Test Pyramid and Agile Test Quadrants (nice to have). - Experience testing complex front-end or rendering-heavy UIs (nice to have). Benefits - Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. - Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. - Great work is rewarded through Bonusly, peer-nominated awards, and more. - Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. - Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement. - On-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
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