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Client Success Coordinator
Location
Louisiana
Posted
6 days ago
Salary
0
Seniority
Senior
Job Description
Client Success Coordinator
Liviniti
• Ensure the success and satisfaction of health system and hospital clients. • Manage client relationships and oversee the implementation process. • Drive project management initiatives to enhance client experience and operational efficiency. • Respond to all client inquiries and address needs in a timely manner. • Prepare account management-related documents and follow-ups from client meetings. • Ensure discussions are documented and follow-ups are delivered within timelines. • Maintain records of project information and objectives of assigned clients. • Adhere to procedural and quality standards. • Utilize project management skills to track milestones and deliverables. • Oversee and manage all ID Card processes and issues.
Job Requirements
- Bachelor’s degree in health administration, business, I/O Psychology, or related field required.
- Must demonstrate good presentation skills and excellent negotiation skills.
- Intermediate or great proficiency with MS Excel, Word, PowerPoint, Project, and Outlook.
- Outstanding numeric, verbal, written, logic, and analytical skills.
- Excellent verbal and written communication skills, establishing rapport and working with others.
- Program performance and understanding of healthcare analytics.
- Experience preparing and interpreting reports.
- Capability to efficiently complete tasks in a fast-paced environment.
- Prior PBM experience preferred.
- Pharmacy Technician license or national certification is preferred.
Benefits
- Medical, Dental, Vision insurance
- Disability and Life insurance
- Employee Assistance Program
- Remote work options
- Generous Paid-Time Off
- Annual Reviews and Development Plans
- Retirement Plan with company match immediately 100% vested
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