Eco Plus Solutions AB logo
Eco Plus Solutions AB

This is a unique chance to gain high-level experience in the fintech sector while enjoying the autonomy of a remote lifestyle. Join a global organization that values your professional growth and provides everything you need to succeed from home.

Italian Speaking Customer Advisor

Location

Greece

Posted

4 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Italian Speaking Customer Advisor

Eco Plus Solutions AB

Role Description We are scouting for talented Italian-speaking Customer Advisors to represent a world-renowned premium tech pioneer—a global giant celebrated for its elegant design and iconic "think different" mindset. This position offers a completely remote lifestyle, granting you the total freedom to build your career from any location within Greek borders. The Opportunity: Driving User Success - Deliver premium assistance to Italian-speaking customers, guiding them through technical troubleshooting and helping them maximize the potential of their high-end devices and ecosystem. Multi-Channel Communication: - Deliver top-tier, empathetic customer care via phone, email, and live chat in Italian. Technical Problem-Solving: - Act as a knowledgeable guide, assisting users with sophisticated software systems and hardware functionalities. Elite Brand Representation: - Maintain an outstanding level of professionalism and care to uphold the company's prestigious global reputation. Continuous Learning: - Keep your knowledge sharp by staying up to date on new product reveals and software enhancements to offer instant, accurate support. Accurate Documentation: - Log every interaction precisely within the corporate database to maintain smooth, efficient case management. Qualifications - Native-level or C1/C2 mastery of Italian. - Intermediate English (B2 level) for internal communications, team syncs, and training sessions. - Outstanding active listening skills paired with a proactive, solution-oriented mindset. Requirements - Already living in Greece, or fully prepared to relocate to the country prior to your official start date. - Possession of an EU passport or a valid, legal work permit for Greece. - A natural affinity for modern digital tools and a genuine enthusiasm for consumer technology. Benefits - Seamless Relocation (For Out-of-Country Applicants) - Your flight to Greece is fully funded and booked by the company. - Two weeks of premium hotel lodging on us, giving you a comfortable base while you secure your permanent residence. - Dedicated, hands-on assistance to navigate local Greek bureaucracy, including securing your tax number (AFM) and social security number (AMKA). - Complete Remote Infrastructure - We ship a complete package of high-specification tech equipment directly to your front door. - You choose your backdrop—work from a stylish apartment in Athens, a peaceful villa in Crete, or a seaside town in the Peloponnese. - Compensation & Stability - A highly competitive salary distributed 14 times per year (inclusive of traditional Greek Christmas, Easter, and Summer bonus payouts). - Comprehensive private health and life insurance policies active from the first day of your contract. - Transparent professional pathways enabling you to transition into Quality Analysis, Corporate Training, or Leadership positions.

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