This is a unique chance to gain high-level experience in the fintech sector while enjoying the autonomy of a remote lifestyle. Join a global organization that values your professional growth and provides everything you need to succeed from home.
German Speaking Travel Agent
Location
Greece
Posted
4 days ago
Salary
€1.4K / month
Seniority
Mid Level
No structured requirement data.
Job Description
German Speaking Travel Agent
Eco Plus Solutions AB
Role Description Are you eager to channel your passion for travel into a rewarding corporate career without leaving the comfort of your home? Imagine trading the cold northern winters for the sunny skies, rich history, and vibrant lifestyle of the Mediterranean. We are currently scouting for enthusiastic, people-oriented German-Speaking Customer Support Professionals to join our multicultural hub. In this position, you will serve as the voice and face of a premier global online travel brand. Operating entirely from your home office, your primary focus will be delivering top-tier assistance to holidaymakers and lodging partners alike, ensuring every journey booked through our platform is a seamless success. Daily Responsibilities - Reservation Management: Assisting travelers with booking setups, itinerary adjustments, cancellations, and tailored travel requests. - Issue Resolution: Troubleshooting discrepancies involving payments, processing refunds, and resolving policy misunderstandings with patience and tact. - B2B Property Support: Serving as a reliable point of contact for hotel and accommodation partners needing assistance with backend systems, availability updates, or rate configurations. - Platform Guidance: Directing users effortlessly through digital interfaces, desktop portals, and mobile applications. - Documentation: Keeping meticulous records of customer interactions, feedback, and resolved cases within the company database. Qualifications - High-level fluency (written and oral) in German. - Strong command of English (B2 minimum) for internal training and corporate communication. - Valid EU citizenship or an existing, unrestricted legal right to live and work in Greece. - Comfort using modern office software, navigating multiple databases simultaneously, and learning new digital tools quickly. - A naturally helpful disposition, high emotional intelligence, and a strong collaborative spirit. - Previous experience in call centers, hospitality, guest relations, or travel agencies is welcomed but not mandatory. Requirements - Empathetic, collaborative, and digitally savvy professional who loves the tourism sector. - Ability to work excellently independently and enjoy solving problems in a fast-paced environment. Benefits - Base Remuneration: €1,380 Gross per month. - 14-Salary Annual Guarantee: Two additional full salaries per year (distributed around the Christmas, Easter, and summer holiday periods). - Performance Incentives: Monthly KPI bonuses tied directly to service quality and operational achievements. - Meal Allowance: Monthly food vouchers to supplement your daily living expenses. - Premium Relocation Assistance: Full financial reimbursement for your flight to Greece and 4 weeks of complimentary Airbnb accommodation. - Bureaucratic Support: Step-by-step guidance through local administrative tasks. - Home Office Setup: Complete support to ensure your remote workspace is equipped for success. - Comprehensive Onboarding: Fully paid, expert-led virtual training from day one. - Health & Wellness: Private medical and life insurance coverage. - Internal Advancement: Well-defined promotion paths into various roles. - Exclusive Perks: Corporate discounts on travel bookings and leisure activities. - Diverse Environment: A chance to immerse yourself in a truly international workforce of travel enthusiasts. How to Apply If you are ready to kickstart your career in tourism while enjoying the ultimate flexibility of working from home, we want to hear from you. Select Apply Now and submit your current CV today in either English or German to begin your application process!
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