JMVision GmbH logo
JMVision GmbH

Als Branchenpartner helfen wir mittelständischen Industriebetrieben neue Mitarbeiter und Aufträge zu gewinnen!

Customer Advisor

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 1-10Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Germany

Posted

5 days ago

Salary

€3K - €3.5K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Customer Advisor

JMVision GmbH

Role Description Wir suchen einen Kundenberater, der: - Kunden betreut, die wirklich weiterkommen wollen - du bist ihr direkter Ansprechpartner für Erfolg. - Kampagnen-KPIs ownen und Potenzial erkennen - du behältst den Überblick und sorgst für messbare Ergebnisse. - Kunden ausbauen, weil sie mit dir und unseren Ergebnissen mehr erreichen wollen. - Ein attraktives Fixgehalt plus attraktive Provisionen für erfolgreiche Upsells und Verlängerungen. - Vollständige Flexibilität durch 100% Remotearbeit, arbeiten von überall aus Deutschland möglich. - Ein Produkt, hinter dem du stehen kannst und das die Kunden wirklich wollen. Aufgaben: - Kundenbetreuung auf hohem Niveau: Du führst neue Kunden durch das Onboarding, begleitest sie durch die Zusammenarbeit und bist ihr direkter Ansprechpartner für alle Fragen. - Kampagnen-Performance ownen: Du analysierst KPIs in wöchentlichen Terminen, erkennst Optimierungspotenziale und sorgst dafür, dass die Zahlen stimmen. - Upsells und Verlängerungen aktiv vorantreiben: Du zeigst Kunden neue Möglichkeiten auf und entwickelst gemeinsam mit ihnen weitere Potenziale für die Zusammenarbeit. - Enge Abstimmung mit Sales, Creative und Kampagnenmanagement – damit jeder Handgriff sitzt und Kunden maximale Ergebnisse erzielen. - Klare Kommunikation und Struktur: Du sorgst für messbare Fortschritte und hältst alle Beteiligten auf dem neuesten Stand. Qualifications - Sicheres Auftreten in Gesprächen mit Geschäftsführern - idealerweise bringst du Agentur- oder Vertriebserfahrung mit. - Stark in Kommunikation: Du kannst erklären, begeistern, aber auch klar Position beziehen wenn nötig. - Verkaufsaffinität: Du erkennst Chancen für Upsells und Verlängerungen und gehst diese proaktiv an. - Strukturierter Arbeitsstil, Eigenverantwortung und ein klarer Anspruch an Qualität. - Fokus auf Lösungen und Ergebnisse: Du denkst mit, erkennst Potenziale und findest auch in kritischen Phasen einen guten Weg. - Drive und der Wunsch, dich und deine Kunden langfristig weiterzuentwickeln. - Wir legen keinen Wert auf bestimmte Ausbildungswege - wichtiger ist uns, dass du bereits erste Erfahrungen in der Kundenbetreuung oder im Vertrieb gesammelt hast. Benefits - Attraktives Fixgehalt von 3.000 bis 3.500 € plus attraktive Provisionen für erfolgreiche Upsells und Verlängerungen. - Ein unbefristeter Arbeitsvertrag mit flexiblen Arbeitszeiten und der Möglichkeit, 100 % remote zu arbeiten. - 30 Urlaubstage sowie weitere Vorteile wie Prämien, Firmenfeiern, Schulungen und Weiterbildungen. - Strukturiertes Onboarding und Schulung in Kommunikation, Kundenführung und Performance-Analyse. - Moderne Tools und schlanke Prozesse - damit du dich voll auf die Kunden konzentrieren kannst. - Ein dynamisches Team mit schnellen Aufstiegsmöglichkeiten in Richtung Projektleitung oder Teamverantwortung. - Ein Produkt, das im Markt einzigartig ist und die Kunden aktuell wirklich brauchen. Company Description Unsere Mission bei JMVision ist es, die richtigen Menschen mit den richtigen Unternehmen zu verbinden. Das machen wir, indem wir sicherstellen, dass Industriebetriebe lukrative Aufträge und die besten Mitarbeiter der Region gewinnen, um zukunftssicher aufgestellt zu sein.

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