Litigation Systems Analyst Los Angeles, CA / San Francisco, CA / Remote / Hybrid Litigation Support / Full Time Hybrid / Hybrid Litigation Systems Analyst Employment Type: Full Time, Mid-level Department: Litigation Support CGS is seeking a Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency’s ongoing litigation efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - May work directly with Government staff and/or under the direction of the Contract IT Manager, Systems Manager, Senior Systems Analyst, or Lead Project Manager. Based on information gathered from the COR, Government Case Managers, and trial staff, defines system and project requirements. - Designs entire system to meet defined requirements. Works out the details of functional and design requirements, systems design, programming specifications, data elements, data validation specifications, data capture mechanisms, and data conversion procedures through discussions with Government staff and own superiors. - Translates the functional requirements into systems designs suitable for development of appropriate computer programs. Tests software, including preparation and use of sample data for testing purposes. - Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations. - Develops systems documentation required in the task orders. - Consults with Government staff and with other Contractor staff to ensure understanding of task objectives, identifies problems and suggests improvements. - Provides technical expertise, direction, and supervision to lower-level personnel. - May sometimes function as a technical supervisor or team leader for a project. - Reports on progress to Government staff and to superiors. - Provides user and technical documentation and training for systems developed. Qualifications: - Must demonstrate substantial, hands-on, successful experience in doing the work on the systems being used, usually at least three years of such experience. For example, if the work requires setting up interconnected Oracle databases in a UNIX environment, the Systems Analyst must have substantial experience in doing the work of setting up Oracle databases in a UNIX environment, including designing, implementing, troubleshooting, populating, maintaining, documenting, and training users on such systems. - Other systems environments and specific project requirements will call for other specific sets of technical skills. - Must demonstrate ability to analyze system requirements and translate those requirements into a coherent system design. - Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server based databases and applications. - Supervisory or team leader experience very useful. Requires excellent oral and written communication skills. - Experience in automated litigation support very helpful. - Assist CFPB with extracting data from media received by the Bureau, manipulating the data to conform to CFPB standard requirements, loading the data to the appropriate database platform, perform intake of data from outside parties, and review data and route for processing. - The Systems Analysts should have experience with Relativity, ReadySuite (Compiled/KLDiscovery) and I-Pro eCapture. - Ideally, you will also have: - An undergraduate degree strongly preferred; preferably in the computer science or information management/technology disciplines. - It is preferred that onsite personnel have a Relativity Certified Administrator certification. - Our Commitment: - Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays - Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. - Join our team and become part of government innovation! - Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ $80,000 - $200,000 a year

Title: Digital Forensic Analyst I Location: Austin United States Job Description: Digital Forensic Analyst Dallas, TX - Remote - Hybrid Austin, TX - Information Technology - Full Time - Hybrid apply for this job Digital Forensic Analyst Employment Type: Full-Time, Mid-Level Department: Forensics CGS is seeking a Digital Forensic Analyst whose primary focus will be on the preservation & collection of mobile device and cloud-stored data. This candidate should be fluent in a broad range of forensic technologies and interested in taking on a primary role in a quickly expanding forensics department. This position will include travel for on-site collection efforts as well as an in-office presence at the primary firm office which includes the forensics lab and data center. This firm prioritizes a lean-team approach and a very employee-centric culture that encourages professional growth and active roles for all team members. CGS brings motivated, highly skilled, and creative people together to solve the governments most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and Attributes for Success: - Perform forensic data collection and basic forensic analysis in both on-site and remote capacity - Coordinate directly with legal teams/client IT departments to understand project scope - Maintain forensic tool set by staying current on version updates and new options in the market - Work closely with project management and other team members on completing complex projects in a fast-paced, deadline-driven environment - Assist in developing, documenting, and refining procedures to accomplish discovery process requirements - Manage all chain of custody best practices associated with the rules of evidence - Consistently adhere to standard operating procedures - Perform quality checks on work products prior to delivering to the client - Complete additional duties assigned by the manager, including general IT functions Qualifications: - Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering - 1 year of relevant experience, where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level - Experience using industry-standard forensic tools, such as: - EnCase - Cellebrite - Oxygen - FTK Imager - MacQuisition - X1 Social Discovery - Logicube Falcon - General understanding of Mac/Windows filesystems, mobile devices, and encryption - Experience preserving desktops, laptops, mobile devices, tablets, servers, both cloud and on-premise email implementations, non-traditional cloud data sources, social media, etc., in a forensically sound manner - Ability to communicate effectively and tactfully in both verbal and written format to team members and technical/non-technical clients - Ability to work extended hours when necessary to ensure client deadlines are met - Ability to demonstrate superior organizational skills with acute attention to detail - Must be willing to travel regularly on short notice, must have a valid passport for occasional international travel - Must be an energetic self-starter who can work within a team environment but also independently as the situation requires - Ability to document forensic workflows based on sound industry practice - Willingness to develop/train other team members to increase the groups overall knowledge base, as well as cultivate secondary resources to assist in larger collection events - Strong troubleshooting skills, coupled with the ability to solve on the fly to solve complex problems Ideally, You Will Also Have: - Understanding of the electronic discovery reference model (EDRM) - Possess at least one industry-standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.) - General knowledge of litigation support applications, e.g., Relativity, Concordance, Nuix, LAW, PreDiscovery, etc. - Experience working with structured data exported from various platforms, including analysis, custom scripting, and data manipulation to develop reports for client use - Understanding of RoboRich copy tools, BAT, PowerShell scripting, and Active Directory - Experience with scripting, programming, coding, and database languages (SQL, VB, HTML, Access) Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, weve been growing our government-contracting portfolio and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS, we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers, mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation. Explore additional job opportunities with CGS on our Job Board: http://cgsfederal.com/join-our-team. For more information about CGS, please visit https://www.cgsfederal.com or contact Email: emailprotected. Salary: $80,000 - $120,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. apply for this job

• Own incident detection and first response for availability, performance, and health alerts across APIs, sites, databases, fax/SFTP/SMS services, and the platform services our teams support. • Investigate degradations and outages: identify scope, surface the right context, and support the teams responsible for resolution with clear, accurate information. • Document incidents as they unfold and produce post-incident summaries and root cause analyses (RCAs) that help the whole organization learn. • Create, tune, and maintain alerts that give teams the signal they need without the noise they don’t. • Build and refine synthetic probes for production and pre-production environments. • Develop dashboards that give internal teams and Strategic Account Management meaningful, actionable visibility into platform health. • Identify gaps in observability posture and propose solutions. • Develop and maintain automation runbooks to reduce manual toil. • Contribute to the CI/CD pipeline for operational automation. • Continuously evolve AI-assisted workflows as tooling and practices mature — not as a project, but as an ongoing practice. • Produce monthly operational reports and platform availability metrics used by Strategic Account Management. • Track and update KPIs, SLA metrics, and compliance evidence (SOC 2). • Manage vendor action items including certificate renewals and compliance requirements, and communicate status clearly. • Share operational context and close feedback loops across teams, keeping the connection between monitoring, application support, and stakeholder communication tight. • Investigate failure patterns — SQL errors, API degradations, service disruptions — and document findings thoroughly. • Map dependencies when onboarding new systems to the NOC. • Stay ahead of technology changes affecting the stack and flag risks proactively.

Role Description The Senior Analyst, NOC at AssistRx is a core member of the Technical Operations team responsible for keeping the platform visible, healthy, and understood — for the engineering, product, and operations teams who build and run it, and for the clients and patients who depend on it. This role actively builds and maintains monitoring systems, acts as a community of practice partner to teams across the organization, and ensures operational intelligence reaches the right people at the right time. The ideal candidate brings technical depth in observability and infrastructure operations, communicates clearly across all levels, and continuously refines how AI-assisted tools are used as part of daily practice. Duties and Responsibilities - Monitoring, Triage & Incident Support - Own incident detection and first response for availability, performance, and health alerts across APIs, sites, databases, fax/SFTP/SMS services, and the platform services our teams support. - Investigate degradations and outages: identify scope, surface the right context, and support the teams responsible for resolution with clear, accurate information. - Document incidents as they unfold and produce post-incident summaries and root cause analyses (RCAs) that help the whole organization learn. - Monitoring & Observability Engineering - Create, tune, and maintain alerts that give teams the signal they need without the noise they don’t. - Build and refine synthetic probes for production and pre-production environments. - Develop dashboards that give internal teams and Strategic Account Management meaningful, actionable visibility into platform health. - Identify gaps in observability posture and propose solutions. - Automation - Develop and maintain automation runbooks to reduce manual toil. - Contribute to the CI/CD pipeline for operational automation. - Continuously evolve AI-assisted workflows as tooling and practices mature — not as a project, but as an ongoing practice. - Reporting & Communication - Produce monthly operational reports and platform availability metrics used by Strategic Account Management. - Track and update KPIs, SLA metrics, and compliance evidence (SOC 2). - Manage vendor action items including certificate renewals and compliance requirements, and communicate status clearly. - Share operational context and close feedback loops across teams, keeping the connection between monitoring, application support, and stakeholder communication tight. - Research & Investigation - Investigate failure patterns — SQL errors, API degradations, service disruptions — and document findings thoroughly. - Map dependencies when onboarding new systems to the NOC. - Stay ahead of technology changes affecting the stack and flag risks proactively. Qualifications - Experience with cloud infrastructure; Azure experience required. - Hands-on experience with monitoring, logging, and observability platforms (Sumo Logic, Azure Monitor, OpsGenie, or comparable). - Ability to read and follow automation scripts (PowerShell, Python, or equivalent). - Enough systems intuition to reason across layers. - Experience with web services and APIs, including diagnosing availability and performance issues. - Familiarity with Jira and Jira Service Management for operational workflow and ticket tracking. - Strong written and verbal communication skills. - Demonstrated ability to work across multiple teams with shared ownership and clear accountability. Requirements - Experience with CI/CD pipelines and operational automation in a cloud environment. - Familiarity with healthcare technology, specialty pharmacy, or regulated environments. - Experience with SOC 2 compliance evidence collection or similar compliance frameworks. - Comfort using and evolving AI-assisted workflows in an operational context. - Familiarity with SQL Server health monitoring or database observability fundamentals. - Background in DevOps or SecOps, or experience working closely alongside those disciplines. Competencies - Written & Oral Communication: Produces clear, accurate operational documentation including incident summaries, RCAs, and monthly reports. - Analytical Thinking: Investigates systems with depth — not just resolving alerts but understanding what caused them and why. - Initiative: Proactively identifies gaps in monitoring coverage, aging alert configurations, and process improvement opportunities. - Adaptability: Continuously adjusts approach as technology, tooling, and team priorities evolve. - Teamwork: Operates as one team across engineering, application support, account management, and operations. - Attention to Detail: Maintains accuracy across alert configurations, dashboard logic, runbook documentation, and operational reports. - Technical Skills: Continuously develops expertise in observability platforms, cloud infrastructure, scripting, and automation tooling. - Ethics & Confidentiality: Handles platform and operational data with integrity. Benefits - Supportive, progressive, fast-paced environment. - Competitive pay structure. - Matching 401(k) with immediate vesting. - Medical, dental, vision, life, & short-term disability insurance.