• Build and own backend services in Python and Node.js, architect serverless compute layers, and develop the APIs that tie frontend experiences to the underlying data and logic. • Contribute to sophisticated workflow engines; state machines, asynchronous event pipelines, and reliable retry/failure patterns across distributed services. • Design and evolve RESTful interfaces, integrate third-party and internal systems, and leverage advanced NoSQL data modeling techniques (composite key strategies, transactional operations) to keep things fast and correct under load. • Monitor, debug, and continuously improve system observability and deployment reliability on cloud-native infrastructure. • Collaborate across time zones, contribute meaningfully in code reviews, take end-to-end ownership of features, and help shape how the team works, not just what it ships.

• Design, implement, and deploy AI/ML systems end-to-end, from prototypes to hardened production services • Build and maintain data pipelines, retrieval layers, and training/inference workflows that support LLM and other model types • Develop and evolve retrieval-augmented generation (RAG) setups, including chunking strategies, embedding selection, and vector search design • Implement and tune agentic / multi-step workflows that orchestrate tools, APIs, and models to complete complex tasks • Add observability around AI behavior: evaluations, logging, metrics, and guardrails to monitor quality, drift, and failures • Integrate models with existing application backends and APIs, and design clean interfaces for internal and external consumers • Optimize systems for performance and cost (token usage, caching strategies, routing between models, etc.) • Contribute to architecture decisions, code reviews, and technical strategy within your team

• Serves as a leading technical resource for AI tooling, operations, and integrations across the enterprise. • Architect and build end-to-end AI technical designs (including enterprise data pipelines, platform infrastructure, and systems integration) to ensure scalable, reliable deployment within the IT environment. • Oversee data readiness and pipeline development, ensuring high-quality data availability and robust platform capabilities to support AI initiatives at scale. • Support governance and risk management processes for AI, incorporating responsible AI practices and compliance measures (e.g., data privacy, bias mitigation) to ensure ethical, secure solutions. • Continually develops or improves all enterprise architectural domains of applications, data, network, and infrastructure. • Designs, implements, oversees, and continuously improves security, compliance, and availability. • Develops strategies and direction for applicable systems solutions including disaster recovery. • Assists with complex projects that require multiple technical disciplines serving as the escalation point of contact for technical projects from inception to delivery. • Serves as a strategic advisor to the organization on all AI technology matters.

Role Description We are hiring full-time Automation Engineers to support entrepreneurs and founders across the US and Europe. As an Automation Engineer, you will be the operational backbone behind visionary leaders—leveraging your technical expertise, organizational excellence, and proactive mindset to help them reclaim their time and focus on what truly matters. - Implement and maintain efficient digital operations systems for email, calendar, task, and project management. - Coordinate and optimize daily workflows across productivity tools such as Asana, ClickUp, Notion, or Trello. - Manage and protect the founder’s time through smart scheduling, inbox management, and proactive communication. - Integrate and automate processes using n8n, Zapier, Make (Integromat), or Google Workspace automations to streamline repetitive tasks. - Support data management and documentation, ensuring organized digital filing systems in Google Drive, Dropbox, or SharePoint. - Conduct market, competitor, and operational research, and create data-driven reports and dashboards. - Oversee CRM management (HubSpot, Salesforce, or Pipedrive)—updating pipelines, tracking leads, and ensuring data accuracy. - Assist with digital marketing operations, such as scheduling posts, managing newsletters, and analyzing campaign performance in Meta Business Suite, Mailchimp, and Canva. - Facilitate smooth communication and collaboration using Slack, Zoom, Microsoft Teams, and Calendly. - Support internal knowledge management using tools like Notion, Confluence, or Airtable. - Leverage AI-powered tools (e.g., ChatGPT, Notion AI, Fireflies, Reclaim.ai, or Otter.ai) to improve productivity, summarization, and workflow efficiency. - Regularly evaluate, test, and recommend new technologies to enhance business processes and digital performance. Qualifications - Bachelor’s degree or equivalent professional experience. - Proven experience as a technical, operations, or executive assistant, ideally within a fast-paced, digital-first or startup environment. - Advanced proficiency in: - n8n - Make (Integromat) - Windows Power Automate - Google Workspace - Zapier - Familiarity with AI and automation tools (ChatGPT, Notion AI, Otter.ai, Reclaim.ai, Fireflies, etc.). - Excellent English communication skills (C2 level)—both written and verbal. - Strong problem-solving ability, analytical mindset, and attention to detail. - Ability to manage multiple priorities with organization, accuracy, and discretion. - High Agency — proactive, self-motivated, and able to anticipate needs before they arise. - Passion for digital operations, workflow design, and continuous process improvement. Benefits - Performance-based bonuses that can add up to 3 months’ worth of salary. - Monthly salary of up to R 20,000. - Fully remote, flexible work environment. - Modern laptop and hardware provided by us. - Specialized training in AI, automation, and digital productivity tools. - Global exposure—collaborate with top-tier founders and fast-growing startups. - Continuous learning and career growth opportunities in an international environment.