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CCM Developer
Location
India
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
CCM Developer
CLIQHR Recruitment Services
• Develop and implement Customer Communication Management (CCM) solutions using Quadient Inspire. • Participate in technical discussions and provide innovative solutions aligned with business requirements. • Analyze existing applications and take ownership of assigned systems and processes. • Support live production environments, including monitoring, troubleshooting, error recovery, and change management. • Assess and minimize risks and impacts to customers during deployments and system changes. • Collaborate with business stakeholders, project teams, and third-party vendors. • Develop and maintain automation and customization scripts using Groovy and Java. • Ensure timely and high-quality project delivery within defined timelines and budgets. • Perform testing, validation, and quality assurance activities. • Provide technical support and guidance to team members. • Participate in continuous improvement initiatives and recommend platform enhancements. • Ensure adherence to development standards, best practices, and governance processes.
Job Requirements
- 5-8 years of experience in Customer Communication Management (CCM) solutions
- Strong hands-on experience with Quadient Inspire
- Experience with at least one additional industry-recognized CCM platform
- Proficiency in Groovy and Java scripting
- Experience in data processing and customer communication workflows
- Strong understanding of Software Development Lifecycle (SDLC) and application support
- Excellent analytical, troubleshooting, and problem-solving skills
- Strong communication and stakeholder management abilities
- Ability to work independently and manage multiple priorities effectively
- Experience working in client-focused and business-critical environments.
Benefits
- Remote work arrangement
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