Role Description This role is critical to ensuring the organization is accurately paid for all services performed. We manage a high-volume social services contract, with approximately $3.5 million in annual billing, hundreds of active clients each month, and approximately 3,000–5,000 documents processed quarterly. The person in this role must be able to work with extreme accuracy, follow structured billing processes, identify missing information, upload documents correctly, and support audit readiness. The ideal candidate is highly organized, comfortable working in spreadsheets and billing systems, able to read and understand English documentation, and capable of carefully reviewing client files, service records, and billing documents to ensure nothing is missed. Qualifications - Strong written and reading comprehension in English. - Experience with billing, documentation review, data entry, auditing, or administrative support. - Strong spreadsheet skills, including Google Sheets or Microsoft Excel. - Ability to learn and navigate billing systems, client management systems, and document management platforms. - Excellent attention to detail and accuracy. - Ability to work with repetitive, high-volume documentation without losing focus. - Strong organizational and time management skills. - Ability to identify missing information and inconsistencies across systems. - Comfortable working under deadlines and with a sense of urgency. - Able to maintain confidentiality when working with sensitive client information. - Reliable internet connection and remote work setup. Requirements - Assist with preparing and completing monthly billing for DCS-related client services. - Review service documentation to confirm billing accuracy before submission. - Ensure all billable services are captured so the agency is paid for services performed. - Upload required documents into billing systems, software platforms, and/or designated folders. - Follow strict billing timelines with a strong sense of urgency. - Upload large volumes of client-related documents with accuracy and consistency. - Ensure documents are named, saved, categorized, and uploaded according to company standards. - Review uploaded files to confirm accuracy, completeness, and correct placement. - Maintain organized electronic records for billing and audit purposes. - Conduct routine audits of billing documentation, client records, and service files. - Identify missing, incomplete, inaccurate, or inconsistent information. - Compare documentation across spreadsheets, billing systems, and internal software. - Flag discrepancies and follow up with the appropriate internal team member. - Help ensure the organization is prepared for audits and compliance reviews. - Use spreadsheets to track billing status, missing documents, client information, and audit findings. - Enter and update data accurately. - Use filters, sorting, basic formulas, and organized tracking systems to manage high-volume information. - Maintain confidentiality and accuracy when working with sensitive client and billing information. - Communicate clearly and professionally with U.S.-based team members. - Provide updates on billing progress, missing documents, and urgent issues. - Ask clarifying questions when documentation is incomplete or unclear. - Escalate concerns quickly when deadlines or billing accuracy may be impacted. Benefits - This is a 100% Remote Work - Up to $7/hr Ideal Candidate Profile - Is extremely detail-oriented and does not overlook small errors. - Takes ownership of deadlines and follows through without constant reminders. - Understands that billing accuracy directly impacts the company’s ability to serve families. - Can manage large volumes of documents and information. - Is comfortable asking questions when something does not look correct. - Has a strong sense of urgency, especially during monthly billing deadlines. - Can work independently while staying aligned with team expectations. - Values accuracy, confidentiality, and consistency.

Role Description Als zentraler Ansprechpartner bringst du dein Kfz-Wissen strategisch und operativ in unsere Pannenhilfe ein und gestaltest effiziente Reparatur- und Supportprozesse. - Du baust eine zentrale Wissensdatenbank auf und managst diese. - In enger Zusammenarbeit mit anderen Bosch-Einheiten stellst du sicher, dass alle Inhalte stets aktuell, relevant und von hoher Qualität sind. - Du spürst proaktiv Wissenslücken auf und schließt sie. - Du erstellst verständliche Anleitungen und Schulungsunterlagen, die unsere Service-Agenten befähigen, Fahrern am Telefon eine effektive „Erste Hilfe“ zu leisten. - Du stellst sicher, dass auch unsere externen Partner bestens für ihre Einsätze geschult und gerüstet sind. - Du konzipierst und begleitest Trainingsprogramme. - Du überwachst den Erfolg der Schulungen und sorgst dafür, dass die Teams immer über das neueste Wissen verfügen. - Du optimierst die Schnittstelle zwischen dem 1st und 2nd Level Support. - Du definierst klare Kommunikations- und Eskalationswege, um eine nahtlose Übergabe und schnelle Bearbeitung zu gewährleisten. - Du hältst Ausschau nach zukunftsweisenden Technologien. - Du identifizierst Potenziale und prüfst, wie wir damit unseren Service nachhaltig verbessern können. Qualifications - Eine abgeschlossene technische Ausbildung (z. B. als Kfz-Mechatroniker/in oder Automobiltechniker/in) oder Vergleichbares und exzellente Erfahrung in der Fehlerdiagnose. - Idealerweise Cross-OEM-Erfahrung und ein tiefes Verständnis für unterschiedliche Fahrzeugmodelle und -technologien. - Praktische Erfahrung im Kundenservice oder im technischen Support, idealerweise aus der Pannenhilfe. - Strukturierte, analytische, lösungsorientierte Arbeitsweise. - Fähigkeit, komplexe technische Inhalte präzise, verständlich und zielgruppengerecht zu vermitteln. - Teamplayer mit hoher Eigeninitiative und einer ausgeprägten Service-Mentalität. - Interesse an neuen Technologien wie KI und AR und deren Einsatz im Servicebereich. - Sehr gutes Englisch sowie erweiterte Deutschkenntnisse. Company Description Die Bosch Service Solutions Magdeburg GmbH in Berlin freut sich auf deine Bewerbung!

Title: Billing Specialist Location: Chandler Job Description: Hybrid work schedule: 4 days a week on-site in Chandler, AZ, 1 day remote Job Summary: ​We are looking for a meticulous and experienced Billing Specialist to join our team. This role is essential for ensuring accurate and timely billing for our projects, which often involve complex contracts and are based on the percentage of project completion. Key Job Responsibilities: - Read and interpret complex contracts to accurately calculate and generate invoices to customers based on project milestones and unique billing criteria. - Generate ancillary billing documents as required by project contract. - Read, complete, and manage lien waivers as required. - Ensure all billing activities comply with company policies and relevant regulations. - Maintain project spreadsheets with accuracy and attention to detail. - Maintain customer/project files with updated documents. - Email invoices/billing documents to customers and follow up on customer inquiries. - Communicate with customers' accounts payable departments via email and phone to address invoicing questions or concerns. - Work closely with project managers, finance, and legal teams to ensure billing accuracy and resolve any discrepancies. - Effectively contribute to and engage in both team meetings and cross-functional collaborations. - Review, create and edit Excel reports. Qualifications: - Minimum 5 years of billing experience, preferably in the construction or solar industry. - Competent in Excel with Pivot tables, match formulas and finance-based applications. - Strong understanding of contract terms and conditions. - Proficiency in reading and completing lien waivers. - Ability to analyze reports for accuracy. - Attention to details and strong organizational skills. - Excellent communication skills, both written and verbal. - Ability to work independently and as part of a team. - Notary (if not currently, willing to become one) Preferred qualifications: - Associate’s degree - SAP Experience At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array’s ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business. Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.

Role Description As a Collections Specialist, you will provide crucial financial support and professional assistance, facilitating account resolution and contributing to the fiscal health of the organization. Every day you will: - Expertly communicate with clients to resolve outstanding balances. - Meticulously document interactions and negotiate payment arrangements. - Diligently follow established protocols to ensure timely and effective collection efforts. - Maintain follow up with insurance companies to ensure timely and accurate reimbursement is received. - Resolve incoming correspondence or telephone inquiries in a timely manner in accordance with payer deadlines. - Maintain average QA percentage at a rate established for the Fiscal Year goal. - Perform follow up on any outstanding accounts and obtain commitment for payment from insurance carrier via ETM views. Qualifications - High School Diploma / GED. - Three (3) years physician billing/collection experience or other related healthcare provider claims experience in a high volume medical healthcare claim environment. - AHCCCS/ Medicare/government Commercial payer experience. - HCFA 1500 billing experience. - Knowledge of insurance plan intricacies. - Current knowledge of CPT/HCPC and revenue codes. - Previous experience with computerized billing system MS Word and Excel. - Typing speed of 65 wpm and 225 kpm (10 key). - Knowledge of collection guidelines and regulations. - Excellent problem solving and communication skills. - Ability to effectively interact with internal and external customers. - Ability to prioritize tasks and read and interpret complex contract language. - Effective verbal and written communication skills. - Proficient in the use of office equipment; e.g. telephone system, computer, fax machine, copier, printer. Requirements - Five (5) years physician billing/collection experience or other related healthcare provider claims experience in a high volume medical healthcare claim environment (includes health plan physician claims/reimbursement/appeals experience). - College level business courses helpful. - Two years relevant college education plus experience. - Bilingual in Spanish preferred.