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Bilingual Customer Consultant – Italian, English
Location
Portugal
Posted
1 day ago
Salary
€1.2K - €2K / month
Seniority
Senior
Job Description
Bilingual Customer Consultant – Italian, English
Recruityard
• Support Italian-speaking customers via phone, email and chat. • Assist with account management, billing and service-related enquiries. • Troubleshoot and resolve customer issues efficiently. • Provide guidance on products, services and platform features. • Deliver a high standard of customer care in every interaction. • Escalate complex cases to the appropriate teams when required. • Gather customer feedback and contribute to service improvements.
Job Requirements
- Fluent Italian and English (minimum C2 level).
- Previous experience in customer support, customer service or contact centre environments is an advantage.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Comfortable working with digital tools and technology.
- Positive, customer-focused mindset.
- Ability to perform well in a fast-paced environment.
Benefits
- Fully remote work in Portugal.
- Private health insurance.
- Paid training.
- International and multicultural working environment.
- Career progression opportunities within a global organisation.
- Ongoing coaching, training and professional development.
- Stable project with long-term growth potential.
- Meal Allowance: €10.20 per working day (approximately €214/month).
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Adjunct Faculty - Bilingual Authorization Program
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Title: Adjunct Faculty – California Bilingual Authorization Program- Spanish position (Remote) locations US CA Remote time type Part time job requisition id R-2046 Job Description: ABOUT US University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning. With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world. This position is open to candidates who currently reside in California. ABOUT THE ROLE School of Education Adjunct Faculty – California Bilingual Authorization Program- Spanish position (Remote) Position Overview: University of Massachusetts Global’s Bilingual Authorization Program invites applications for an adjunct professor to teach remotely in the Spanish pathway of the Bilingual Authorization Teacher Education Program. The ideal candidate will bring strong expertise in Spanish bilingual education, bilingual teacher preparation, biliteracy development, culturally and linguistically responsive pedagogy, and the current context of California public schooling. This position is well suited for an experienced bilingual educator, teacher educator, instructional coach, or scholar-practitioner who is committed to preparing future bilingual teachers to serve multilingual learners, families, and communities. Key Responsibilities: - Teach assigned courses in the Spanish California Bilingual Authorization program in an online format. - Facilitate engaging, student-centered learning experiences for adult candidates preparing for bilingual authorization. - Provide timely and constructive feedback on assignments, discussions, lesson designs, reflections, and performance-based assessments. - Model effective professional practices in teaching and learning, including culturally and linguistically responsive pedagogy, biliteracy development, and cross-linguistic transfer. - Collaborate with program leadership and faculty to support course quality, candidate success, and continuous program improvement. - Maintain regular communication with students and respond to student questions in a timely and professional manner. - Participate in program-related meetings, training, or calibration activities as needed. Required Qualifications: - Current knowledge of the content area related to bilingual education, Spanish-English bilingual instruction, biliteracy, language acquisition, and/or teacher education. - Knowledge of the current context of public schooling, including California-adopted P-12 content standards, curriculum frameworks, and accountability systems. - Knowledge of diversity in society, including diverse abilities, culture, language, ethnicity, and gender orientation. - Evidence of effective professional practices in teaching and learning, scholarship, and service. - Demonstrated proficiency in Spanish and English. - Experience teaching in bilingual, dual language, Spanish immersion, heritage language, or multilingual education settings. - Strong communication, organization, and technology skills appropriate for online teaching. - Commitment to equity, linguistic diversity, and the preparation of effective bilingual educators. Preferred Qualifications: - A master’s degree or higher in bilingual education, Spanish, applied linguistics, language education, curriculum and instruction, TESOL, or a closely related field. - Current or prior California teaching credential with Bilingual Authorization in Spanish. - Experience teaching or supervising teacher candidates in higher education. - Experience teaching online or asynchronous courses. - Experience mentoring bilingual teacher candidates, student teachers, or practicing educators. - Knowledge of Spanish-English biliteracy assessment, dual language program models, and family/community engagement in bilingual education. - Experience working with culturally and linguistically diverse school communities. Work Environment: A remote adjunct work environment is a flexible, virtual setting where instructors deliver course content, engage with students, and fulfill academic responsibilities from a remote location. This environment typically relies on digital communication tools, learning management systems (LMS), and virtual collaboration platforms to facilitate teaching and interaction. Compensation: The following salary range reflects compensation paid for a 3-unit course (101.25 hours) and varies based on the faculty member’s course assignment. 3-unit Lecture Course: The hiring range for this position is $3456.00 to $3856.00. Offers are determined by a variety of factors, including but not limited to; geographical location, knowledge, skills, and experience. Application Process: To apply, please submit the following materials: - Current resume or curriculum vitae (CV). - Cover letter outlining your qualifications and interest in the role. - Contact information for [number] professional references. - [Any additional documentation such as transcripts, teaching evaluations, or certifications.] The position will be accepting applications until June 29th, 2026 or until a sufficient pool of qualified applicants has been reached, whichever occurs first. Applications will be reviewed on an ongoing basis, and interested candidates are encouraged to apply early to ensure full consideration. The university reserves the right to close the posting prior to the stated date once an adequate applicant pool has been established. BENEFITS AND PERKS - Work-Life Balance: Remote options and flexible schedules - Retirement: 403(b) plan with a Roth option - Education: Tuition discounts Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.
Title: Mortgage Advisor Location: LC10124 - 1737 NE Alberta Street, Portland, OR Job Description: CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Mortgage Advisor serves as a liaison between the organization’s internal and external clients. The Mortgage Advisor oversees and is directly involved in the loan process from start to finish in efforts to aid CrossCountry Mortgage borrowers to the best financial program. This role requires on-site presence during training, with the flexibility to move to a hybrid schedule (one day per week on-site) afterward. Job Responsibilities: - Provide superior customer service by communicating with borrowers to assist client(s) in understanding loan programs, costs, and various applicable loan documents. - Review and audit income, assets, run DU, and verify credit documentation within mortgage file to ensure loan stability. - Review mortgage loan disclosure packages and deliver to borrower, includes but not limited to rate disclosure and re-disclosure packages. - Assist in managing a pipeline consisting of Conventional, FHA, VA and USDA loans, along with 203k, Jumbo, and reverse mortgage products. - Ensure structure of the loan presents the best program based on the borrower’s financial circumstances. - Review the file for any missing documentation that best supports approval. - Communicate loan program and costs with borrowers. 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This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants. 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